Relationship Manager

Employment Specialists Ltd; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance broking firm in the UK is seeking a Relationship Manager to lead client service delivery and manage a valuable portfolio. You will drive client satisfaction and revenue performance, with excellent commercial insurance knowledge and strong communication skills required. This role offers hybrid working to suit your lifestyle and client needs.

Qualifications

• Excellent Commercial Insurance knowledge across all classes of business.
• First-class communication, negotiation, and interpersonal skills.
• Integrity, credibility, and presence at senior levels.

Responsibilities

• Lead and deliver ongoing Client service.
• Understand clients' business and deliver their risk management needs.
• Determine solutions and pricing strategies to meet clients' needs.
• Develop solutions to ensure excellent client retention rates.
• Design programme and pricing structures based on market knowledge.

Skills

Commercial Insurance knowledge

Communication skills

Negotiation skills

Interpersonal skills

Customer service orientation

Job description

Ready to take ownership of existing Client relationships in one of the most successful divisions within a leading name in Insurance Broking?

Due to our Clients exceptional growth, we're seeking a Relationship Manager to join their successful Commercial Team, to focus on shaping Existing Business.

This is a significant opportunity to lead the delivery of first-class risk management service to a range of major Clients.

You will have full ownership of a valuable Client portfolio where you'll build lasting relationships and drive business growth.

You'll be the trusted Advisor your Clients rely on, with full accountability for revenue performance and client satisfaction.

Enjoy the flexibility of hybrid working - splitting your time between home and office to suit both your lifestyle and Client needs.

Responsibilities

• Lead and deliver the end to end ongoing Client service
• Understand the clients' business and their risk management needs and look for solutions to deliver those needs
• Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business
• Proactively develop appropriate solutions and proposals to ensure excellent client retention rates
• Design programme and pricing structures based on market and client knowledge

Qualifications

• Excellent Commercial Insurance knowledge gained across all classes of business
• First class communication, negotiation and interpersonal skills
• Integrity, credibility and presence at senior levels
• Genuine desire for excellent customer service