Relationship Manager

Tiro Partners Limited; England; Remote; GBP 40,000 - 55,000; Full time

Job summary

A UK-based consultancy firm is seeking a Contractor Relationship Manager to enhance the contractor experience and manage important relationships within its consultant network. The key responsibilities include overseeing contractor availability, ensuring effective communication, and identifying insights to strengthen relationships. This role offers a chance to thrive in a collaborative environment focused on relationship building and innovation.

Qualifications

• Adept at managing multiple priorities effectively.
• Ability to analyse data to uncover trends and insights.
• Experience in a fast-paced, collaborative environment.

Responsibilities

• Oversee contractor availability channels and maintain records.
• Identify expertise aligning with client demand.
• Deliver an outstanding experience for contractors.
• Maintain clear and timely communication across channels.

Skills

Relationship building

Communication

Organisational skills

Data analysis

Problem-solving

Job description

Contractor Relationship Manager

Location: Remote (UK-based) with 1 day p/month in Manchester or London office.

Type: Full-time / Permanent

Are you a natural connector who loves building strong professional relationships and creating engaged communities?

We’re looking for a Contractor Relationship Manager to nurture and grow our network of expert consultants and contractors — ensuring they stay connected, supported, and ready for exciting new opportunities.

What You’ll Do

As Contractor Relationship Manager, you’ll be the heartbeat of our consultant network — combining communication, insight, and operational excellence to keep everything running smoothly.

Key Responsibilities

• Availability Management:
• Oversee contractor availability channels and maintain accurate monthly records.
• Keep in touch with contractors to understand preferences, capacity, and project timelines.
• Demand Matching & Insights:
• Dive deep into our network to identify expertise that aligns with client demand.
• Partner with the staffing and delivery teams to assemble high-performing project teams.
• Spot skills gaps and opportunities across the network to inform future hiring and engagement.
• Engagement & Experience:
• Deliver an outstanding experience for contractors from onboarding through to ongoing engagement.
• Build genuine, trust-based relationships across the community.
• Represent the company at events and networking opportunities to connect with new and existing talent.
• Operational Excellence:
• Keep data accurate and up to date in internal systems (e.g. Hubspot).
• Ensure communication is clear, timely, and consistent across all channels.
• Identify and implement process improvements that strengthen the contractor experience.

About You

We’re looking for someone who:

• Builds relationships easily and communicates with warmth, clarity, and confidence.
• Is highly organised and able to manage multiple priorities effectively.
• Can analyse data to uncover trends, insights, and opportunities.
• Thrives in a dynamic, fast-paced environment.
• Enjoys collaboration and proactive problem-solving.

You’ll be accountable for network health and contractor experience — ensuring every member feels valued, informed, and part of something great.

Why Join?

This is a fantastic opportunity to work in a collaborative, values-driven environment where relationships matter and innovation thrives. You’ll play a key role in shaping how we engage with our talented community of consultants and contractors across the UK.