Relationship Director - S3 - Corporate Clients - Multiple Locations

Banco Santander (Brasil); Sheffield; On-site; GBP 120,000 - 180,000; Full time

Job summary

Santander is seeking a Relationship Director to join the Yorkshire & North East Corporate Clients team, based at Leeds, Sheffield or Newcastle. You will manage a portfolio of corporate clients, drive growth, ensure governance and compliance, and act as a trusted adviser to clients and introducers.

Lead with credit underwriting and financial crime controls, coach Relationship Managers, and promote digital adoption using Salesforce and nCino to streamline onboarding and data integrity, while

Qualifications

• Experience developing and driving a business development strategy to deliver growth in corporate banking.
• High level of credit underwriting and financial crime risk skills.
• Proven record of providing high quality client experience.
• Proven experience of corporate businesses.
• Knowledge of risks and mitigations.
• Excellent presentation, negotiation, analytical and report-writing skills.

Responsibilities

• Leading a portfolio of corporate clients, driving growth through acquisition, relationship management, and retention in line with Santander's strategic priorities.
• Developing tailored funding and lending solutions meeting client needs with Credit Risk, Portfolio Management and Treasury.
• Acting as a trusted adviser, building deep, long-term client relationships and intermediaries while enhancing Santander's marketplace profile.
• Managing risk and ensuring compliance with credit policies, regulatory frameworks and financial crime standards while maintaining portfolio quality.
• Driving business development activity and contributing to sustainable revenue growth and profitability targets.
• Providing coaching, performance management and mentoring to Relationship Managers.
• Championing digital adoption and using Salesforce and nCino for onboarding, data integrity and client experience.
• Promoting Santander's values and acting as an ambassador for the bank.

Skills

Business development strategy

Credit underwriting

Financial crime risk

Client relationship management

Corporate banking

Risk analysis

Presentation & negotiation

Analytical skills

Education

Degree in Business/Finance/Economics/Accounting

Professional banking qualification (CFA/ACIB/CISI/ACCA)

Credit & risk analysis training

Regulatory awareness & leadership development

Tools

Salesforce

nCino

Job description

Relationship Director | S3 | Corporate Clients | Multiple Locations

Country: United Kingdom

IT STARTS HERE

Santander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible.

This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference .

Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Corporate Clients are looking for a Relationship Director to join our Yorkshire & North East team, based out of Leeds, Sheffield or Newcastle.

As a Relationship Director, you will be managing a portfolio of corporate clients, meeting financial expectations and ensuring clients receive a great experience, including timely intervention when required. You will also be responsible and accountable for driving primacy, growing the portfolio and meeting all governance requirements such as credit stewardship and financial crime.

• Leading a portfolio of corporate clients, driving growth through acquisition, relationship management, and retention in line with Santander's strategic priorities.
• Developing tailored funding and lending solutions that meet client needs, collaborating with internal teams including Credit Risk, Portfolio Management, and Treasury.
• Acting as a trusted adviser, building deep, long-term relationships with clients and business introducers while enhancing Santander's profile in the marketplace.
• Managing risk effectively, ensuring compliance with credit policies, regulatory frameworks, and financial crime standards while maintaining the quality of the portfolio.
• Driving business development activity, proactively identifying new opportunities and supporting the delivery of sustainable revenue growth and profitability targets.
• Providing coaching, performance management, and mentoring to Relationship Managers to build capability and share best practice.
• Championing digital adoption, using platforms such as Salesforce and nCino to deliver efficient onboarding, maintain data integrity, and improve client experience.
• Promoting Santander's values and culture, acting as an ambassador for the bank and contributing to our goal of being the best bank for clients, colleagues, and communities.

WHAT YOU'LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience:

• Experience of developing and driving a business development strategy, to deliver the Corporate Bank's ambitious growth, through existing client network and intermediaries (Required)
• High level of credit underwriting and financial crime risk skills (Required)
• Proven record of providing high quality client experience (Required)
• Proven experience of corporate businesses (Required)
• Proven knowledge of risks and mitigations (Required)
• Excellent presentation, negotiation, analytical, and report-writing skills (Required)

Education:

• Degree-level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting (Preferred)
• Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards) (Preferred)
• Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills (Preferred)
• Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander's standards for continuous learning (Required)

Hard Skills:

• Advanced credit and financial analysis - ability to assess risk, structure complex lending solutions, and prepare high-quality credit submissions (Required)
• Good commercial acumen - deep understanding of corporate banking products, markets, and the wider economic environment (Required)
• Digital proficiency - confident use of CRM and workflow tools such as