Rehabilitation Trainer & Behaviour Advisor

Blue Cross For Pets; Hitchin; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

38 days holiday rising with service

Wellbeing support programmes

GP access 24/7 private services

Health cash plan

Employee assistance programme

Pension scheme with employer contrib.

CPD and professional fees paid

Life assurance

Pet insurance discount

Family-friendly policies

Volunteer days

Retail discounts

Job summary

Blue Cross in Hertfordshire is seeking a Rehabilitation Trainer & Behaviour Advisor to join our Behaviour team. You will implement rehabilitation plans, coach staff and pet owners, and support dogs and other pets across on-site, foster, and post-adoption contexts.

The role requires reward-based training expertise, excellent communication, and a Full UK driving licence. You will work under an Animal Behaviourist and may travel between sites.

Qualifications

• Experience in pet behaviour and training with successful outcomes.
• Ability to develop and deliver training for diverse pets and owners.
• Strong communication and coaching skills for centre teams and adopters.

Responsibilities

• Implement rehabilitation programmes under supervision of a Behaviourist.
• Coach centre teams and pet owners on behaviour techniques.
• Assess pets for adoption and support on-site foster care.
• Travel to other sites as required.

Skills

Pet behaviour expertise

Reward-based training

Client coaching

Excellent communication

Full UK driving licence

Education

ABTC ATI qualification

Job description

Rehabilitation Trainer & Behaviour Advisor

Application Deadline: 12 October 2026

Department: Rehoming & Fostering Services

Employment Type: Permanent

Location: Hertfordshire

Compensation: £26,006 - £30,240 / year

Description

Contract: Permanent, 35 hours per week

Salary: £26,006 - £30,240 per annum

Location: Hertfordshire, SG4 8EU

Closing date: 12/10/26

Interview date: 1st stage - 21st & 22/10/26, 2nd stage - 26th & 27/10/2026.

We’re recruiting a Rehabilitation Trainer & Behaviour Advisor to join our Behaviour team based in Hertfordshire.This is a really exciting opportunity to join the Blue Cross Behaviour Service.

More about the role

We are looking for a talented behaviour advisor who has a thorough understanding of reward-based training techniques, to work with pets in our care (be it on site, in foster, or post adoption). Working under the guidance of an Animal Behaviourist, you will be implementing and facilitating rehabilitation programmes practically, as well as advising and coaching centre teams who work with the pets in our care.

No two days will be the same – you could be working with an owner with a problem they are having with their pet, team training, assessing pets for adoption, supporting a pet on site or collaborating with your peers across Blue Cross. If you are looking for a dynamic role which helps people and pets and is at the forefront of animal welfare, then this is the role for you.

This role is full-time role (35 hours per week), working Monday to Friday. Remote working is not available, and there will be occasions when you'll need to travel to other sites or take on duties outside these hours to meet the needs of the pets and people.

About you

You will be a confident, adaptable and compassionate animal handler and trainer who enjoys working with a diverse range of people and pets. With excellent communication skills and an understanding of animal behaviour, you will be skilled at teaching and demonstrating training techniques and advising our teams and pet owners on behaviour issues. In addition, you will thrive working collaboratively with others, be skilled at asking targeted questions to uncover critical information, and have a desire to improve the experience of the pets in our care.

Knowledge, skills, and experience

Demonstrable experience of:

• Pet behaviour and training techniques, and evidence of success in understanding pet behaviour & training problems
• Carrying out behaviour and training programmes for dogs, across a variety of breeds and temperaments
• Developing training programmes and delivering to owners / caregivers that are practical and realistic for a pet owner
• Full UK driving licence
• The ability to demonstrate, understand and apply our Blue Cross values

It would also be great if you had:

• Animal Behaviour and Training Council (ABTC) standard of Animal Training Instructor (ATI) qualification or working towards
• Experience of working with multi species animals
• Experience of promoting better understanding of pet behaviour through the media, or performing other public speaking

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.