Rehabilitation Engineering Technician

King; Royal Borough of Greenwich; On-site; GBP 34,000 - 37,000; Full time

Job summary

King’s College Hospital NHS Foundation Trust is seeking a Band 4 Wheelchair Maintenance Technician to deliver a dedicated repair and maintenance service for powered and manual wheelchairs. The role is based at the wheelchair maintenance facility in London and includes delivery/collection work and an on-call rota.

Work involves servicing, commissioning, and safety checks, with opportunities to engage with community and hospital-based users.

Qualifications

• City & Guilds/NVQ in engineering or equivalent.
• Current manual driving licence is required.
• Ability to use hand and powered tools for repair and maintenance.
• Ability to prioritise own work and manage tasks.
• Understanding of control and switch systems and reprogramming where needed.

Responsibilities

• Independently decontaminate and refurbish wheelchairs and accessories as per manufacturers' instructions.
• Record servicing processes accurately in the quality management system.
• Assemble configured equipment and perform pre-delivery inspection and testing.
• Deliver and collect equipment to clients’ addresses, including homes and workplaces.
• Provide on-call emergency repair service on a rotational basis (one week in six).
• Maintain vehicles and ensure spare parts meet daily needs.

Skills

Hand tools

Power tools

Driving licence

Control systems understanding

Education

City & Guilds/NVQ in engineering or equivalent

Tools

Lifting equipment

Job description

Main area Wheelchair Maintenance - Rehabilitation Engineering Grade NHS AFC Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Out Of Hours On Call One Week In Six) Job ref 213-Division-A-8069137-A

Employer King's College Hospital NHS Foundation Trust Employer type NHS Site Unit 4&5 British Wharf Industrial Estate, Town London Salary £34,186 - £37,389 Per annum, including high cost area Salary period Yearly Closing 16/11/2026 23:59

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£2.1 billion, 1.5 million patient contacts a year and more than 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

The job is based at the wheelchair maintenance facility, near to the wheelchair service and the essential function is to provide a dedicated, efficient, mobile, wheelchair repair and maintenance service to the users of powered and manual wheelchairs as well as specialised posture management equipment prescribed through the contracting services.

This post will undertake repairs and maintenance of powered and manual wheelchairs predominantly at the wheelchair maintenance facility as part of a servicing for reissue programme, but also for patients in the community or in hospital on occasion. The post also provides the delivery and collection of powered and manual wheelchairs for patients in the community.

This job requires that the post holder use vehicles provided and fuelled by the Rehabilitation Engineering Division, to visit; hospitals, special schools, private houses and other establishments as required. Therefore the post-holder will need an appropriate driving licence, be able to provide a high level of service to service users in a variety of locations, be flexible, adaptable and supportive in their approach to completing the work required.

This job also requires that the post holder will be available to provide and on call out-of-hours emergency repair/loan service on a rotation basis (one week in six for the rotation, Monday through to Sunday inclusive).

Previous applicants need not apply

Main duties of the job

• Complete decontamination of wheelchairs mobility equipment to the manufacturers technical instructions utilising the specialist equipment provided, ensuring that equipment is ready for storage in as required by the service level agreement.
• Complete specialist refurbishment of wheelchairs and accessories to the manufacturers’ technical instructions using specialist processes and hand and powered tools as applicable.
• Accurately record the processes and equipment used in the servicing of medical devices using the documentation and processes within the quality management system.
• Complete the assembly of configured equipment ensuring that documentation, testing, pre-delivery inspection, safety and risk management are carried out, where needed, both at the users place of residence and at the base workshop.
• On a rotational basis to provide an on call service in response to out-of hours emergency repair requests. If necessary visiting the user at their home to ensure that their equipment is repaired and safe to use.
• Ensure, that supplied vehicles are maintained in a clean, tidy and roadworthy condition and that spare parts carried meet the potential need of the day’s work.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Main Duties and Responsibilities

Clinical and Technical Responsibilities

• Independently complete decontamination of wheelchairs mobility equipment to the manufacturers technical instructions utilising the specialist equipment provided, ensuring that equipment is ready for storage in as required by the service level agreement.
• Under supervision, complete specialist refurbishment of wheelchairs and accessories to the manufacturers’ technical instructions using specialist processes and hand and powered tools as applicable
• Independently record, accurately, the processes and equipment used in the servicing of medical devices using the documentation and processes within the quality management system.
• Independently complete the assembly of configured equipment ensuring that documentation, testing, pre-delivery inspection, safety and risk management are carried out, where needed, both at the users place of residence and at the base workshop.
• Independently deliver equipment to the client’s target address, which shall include; client’s home, place of work, school, college, day centre etc.
• Independently setup, seat and position client, handover and discuss associated documentation with the client in accordance with the manufactures technical documentation and service policy. Ensure that the end user/carer fully understands how to use/operate the equipment provided and their responsibilities.
• Independently collect equipment from the client’s target address, which shall include; client’s home, place of work, school, college, day centre etc.
• Select items from the store to fulfil the requirements for each delivery, including heavy items weighing up to 200Kg, utilising where necessary specialised lifting equipment, operational and stock management procedures.
• Using vehicles supplied by the Rehabilitation Engineering Division, visit; hospitals, special schools, private houses and other establishments to carry out delivery/collection, handovers, fitting and adjustment, of wheelchairs and accessories.
• Where a comprehensive repair cannot successfully be made to the user’s equipment, the post-holder shall carry out a risk management process to determine safety adequacy or provide a temporary loan.
• Work with the Rehabilitation Engineering Manager and the Administrator(s) to plan the most effective visit routes for the mobile work.
• Sensitively exchange information with the user and other stakeholders, using terminology that ensures understanding by all parties noting that there is a likelihood that English is not the first language.
• There is a need to have an understanding of cultural differences of differing ethnic groups. There is also a need to have an up-to-date knowledge of relevant current legislation in the field of disability.
• To understand and empathise with users with particular disabilities that may make communication difficult.
• To understand and empathise with users of carers where collection of wheeled mobility equipment is being made following bereavement. There is also a need to be able to communicate with users who are annoyed/frustrated or distressed about the equipment they have not functioning.
• Be available on a rotational basis to provide an on call service in response to out-of-hours emergency repair requests. If necessary visiting the user at their home to ensure that their equipment is repaired and safe to use. This will include verifying users’ details from the specialist database and generating the repair servicing documentation appropriate to the work. On occasions it may be necessary to access the warehouse for additional components, spare parts or loan equipment to affect the repair. As a key holder, the post holder will be responsible for the security of the premises at this time.
• Ensure, on a daily basis, that supplied vehicles are maintained in a clean, tidy and roadworthy condition and that spare parts carried meet the potential need of the day’s work.
• Identify and report any environmental problems with regard to provided wheelchairs.
• Adopt a flexible approach to time management, to ensure that quality of service to the user is maintained and stakeholders in line with the service level agreement.

Person specification

Qualifications

• City & Guilds/NVQ or equivalent in an appropriate engineering discipline (e.g. mechanical or electronic engineering, applied science) or equivalent work based experience.
• Capable of using a wide range of hand and powered tools to facilitate repair and maintenance of equipment.
• A current valid manual driving licence.
• Capable of prioritising own work.
• Understanding of control and switch systems. This includes the ability to reprogram devices to better suit the system.

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We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications King's Health Partners Academic Health Science Centre Website King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.