Rehabilitation-Driven Prison Custody Officer

Mitie; Goole; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Health and wellbeing support services

33 days annual leave

Onsite parking and gym access

Job summary

Mitie is recruiting Prison Custody Officers at HMP Millsike to help create a safe, rehabilitative environment for prisoners and staff. The role supports safety, wellbeing, and adherence to procedures, with on-site shifts including nights and weekends.

No prior prison experience is required; training is provided through a fully funded 9-week Initial Training Course to prepare you for daily operations and interactions with healthcare and probation partners.

Qualifications

• Eligible to work in the UK (UK work authorization).
• Good standard of Maths and English (assessed during recruitment).
• Moderate level of physical fitness (assessed during recruitment).
• Meet eyesight and hearing standards for the role.
• Pass HMPPS security clearance checks, including 10-year employment/history and social media screening.

Responsibilities

• Help maintain a safe and secure environment for prisoners, staff, and visitors.
• Build positive, professional relationships with prisoners to support rehabilitation and behavioural change.
• Support individuals through challenging situations using a calm and respectful approach.
• Work closely with healthcare teams, probation services, and other professionals.
• Promote safer custody and help reduce violence within the prison.
• Supervise daily activities, routines, and work placements.
• Encourage prisoners to develop skills, responsibility, and resilience ahead of release.
• Respond confidently and professionally in dynamic situations.

Skills

Excellent communication

Calm under pressure

Empathy and respect

Fairness and inclusion

Team player

Resilience

Job description

Mitie is recruiting Prison Custody Officers at HMP Millsike to help create a safe, rehabilitative environment for prisoners and staff. The role supports safety, wellbeing, and adherence to procedures, with on-site shifts including nights and weekends.

No prior prison experience is required; training is provided through a fully funded 9-week Initial Training Course to prepare you for daily operations and interactions with healthcare and probation partners.