Regulatory Support Officer

Smiley & Co, Ltd.; Newcastle upon Tyne; On-site; GBP 26,000 - 28,000; Full time

Job summary

A local council in Newcastle upon Tyne is seeking a Regulatory Support Officer to support various licensing functions. The ideal candidate will have strong communication skills and an understanding of licensing regulations. This position offers a permanent, full-time role with competitive salary and opportunities for professional development.

Qualifications

• Understanding of licensing regulations, guidance, and best practices.
• Strong communication and interpersonal skills.
• Experience in delivering regulatory services.

Responsibilities

• Support a wide range of licensing functions.
• Work across various licensing functions as part of the Licensing Authority.

Skills

Understanding of licensing regulations

Strong communication skills

Experience in delivering regulatory services

Tools

Microsoft Office (Word, PowerPoint & Excel)

Job description

Regulatory Support Officer (Licensing)

Location: Newcastle upon Tyne

Salary: £26,403 - £27,254 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 16th November 2025

The council are looking for highly motivated and enthusiastic people to work as part of their Licensing Authority supporting a wide range of licensing functions.

This is an exciting time to join the team as they address challenges and support the continued development of the licensed trade as part of their day and night-time economies managing applications and licensing changes to positively implement the departmental licensing policies.

The Role

Whilst this role focusses primarily on the hackney carriage and private hire fleet, licensed drivers and operators, it may also involve working across various licensing functions as part of the Licensing Authority.

The Licensing Authority provides access to modern and well-resourced office and collaborative spaces, and first-class provision of IT along with a commitment to provide structured, face to face mentoring, shadowing, and learning opportunities.

Skills And Qualifications

• An understanding of licensing regulations, guidance, and best practices
• Strong communication and interpersonal skills
• Experience in delivering regulatory services

Personal Attributes, Skills and Behaviours

• Communication skills - listening, spoken and written.
• ICT Skills - Microsoft Office (Word, PowerPoint & Excel)
• Good organisational skills.
• Ability to use initiative, take responsibility for actions, to work as part of a team maintaining good working relationships with others
• Commitment to own personal and professional development.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable Council, please click apply to be redirected to their website to complete your application.