Regulatory Services Manager

Basingstoke and Deane Borough Council; Basingstoke; On-site; GBP 50,000 - 70,000; Full time

Job summary

A local government council in Basingstoke seeks an experienced Regulatory Services Manager to lead a team in delivering high-quality regulatory services. The role involves managing environmental health, licensing, and traffic engineering while ensuring compliance and driving service improvement. A degree in Environmental Health and senior management experience are essential. Generous benefits and a supportive environment offered.

Benefits

Generous annual leave allowance

Local government pension scheme

Salary-sacrifice schemes

Access to discounts at nationwide retailers

Funded healthcare cash plan

Free flu-vaccination vouchers

Free employee assistance programme

Support for professional development

Qualifications

• Significant senior management experience in regulatory services or a related discipline.
• Strong knowledge of legislation and statutory requirements.
• Proven ability to lead teams, manage change, and deliver results.

Responsibilities

• Lead and develop a customer-focused regulatory service.
• Manage budgets, resources, and performance.
• Drive service improvement and innovation.
• Provide strategic and professional advice.

Skills

Leadership

Stakeholder engagement

Negotiation

Political awareness

Education

Degree in Environmental Health or equivalent

Membership of a relevant professional body (e.g., CIEH)

Job description

Regulatory Services Manager

Join us at Basingstoke and Deane Borough Council and lead the delivery of high‑quality regulatory services that make a real difference to our community.

We are looking for an experienced and dynamic Regulatory Services Manager to oversee a diverse portfolio including environmental health (environmental protection, food safety, health and safety, housing standards), licensing, and parking. This is a senior leadership role within our Environment and Community Services team, managing 5 direct reports and a total team of 44 staff.

What you’ll do

• Lead and develop a customer‑focused, efficient and accessible regulatory service.
• Ensure compliance with statutory obligations and adoption of best practice.
• Manage budgets, resources, and performance to deliver value for money.
• Provide strategic and professional advice on environmental health, licensing, and traffic engineering.
• Represent the council internally and externally, building strong partnerships.
• Drive service improvement and innovation, contributing to council‑wide plans and objectives.

What we’re looking for

• A degree in Environmental Health or equivalent professional qualification.
• Membership of a relevant professional body (e.g., CIEH).
• Significant senior management experience in regulatory services or a related discipline.
• Strong knowledge of legislation and statutory requirements.
• Proven ability to lead teams, manage change, and deliver results.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Political awareness and experience working in a political environment.

Why join us?

At Basingstoke and Deane Borough Council we pride ourselves on delivering high‑quality services and supporting our staff to thrive. You’ll enjoy:

• A collaborative and supportive working environment.
• Opportunities for professional development.
• Flexible working arrangements.

What benefits do we offer?

• Generous annual leave allowance plus bank holidays.
• Local government pension scheme and life assurance.
• Salary‑sacrifice schemes for bicycles and electric cars.
• Access to discounts at nationwide retailers through the ‘B Rewarded’ perks discount site.
• Funded healthcare cash plan including optical and dental cover.
• Free flu‑vaccination vouchers.
• Free and confidential employee assistance programme.
• Support for training, professional qualifications, apprenticeships and wider technical and soft‑skill development courses.

The council signs up to the Disability Confident scheme (formerly known as the ‘Two Ticks’ scheme). If you have declared a disability on the application form we can guarantee you an interview if you meet the essential criteria for the job.