Regulatory Engagement Manager

Regulator of Social Housing (RSH); Bristol; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A public regulator in the housing sector is seeking a Regulatory Engagement Manager to ensure effective regulation of landlords across England. The role involves managing a portfolio of landlords, conducting assessments, and designing interventions to improve service outcomes. Ideal candidates will have experience in housing or regulatory environments, strong communication skills, and a sound understanding of governance principles. This position offers competitive salary and excellent benefits.

Benefits

35-hour working week

33 days annual leave

Access to the Civil Service Pension Scheme

Flexible and hybrid working model

Family-friendly policies

Staff discount scheme

Cycle-to-work scheme

Health screening

Qualifications

• Experience in a housing, governance, assurance, risk management or regulatory environment.
• Sound understanding of regulatory roles.
• Ability to manage competing priorities.

Responsibilities

• Deliver effective engagement for an assigned portfolio of landlords.
• Carry out assessments and inspections of landlords.
• Design follow-up interventions where improvements are required.

Skills

Excellent verbal and written communication skills

Strong analytical evaluation skills

Managing relationships with stakeholders

Understanding of good governance and risk management

Ability to exercise sound judgement

Job description

Job Description

The Regulator of Social Housing (RSH) regulates a viable, efficient and well‑governed social housing sector that delivers quality homes and services for current and future tenants. RSH sets standards and carries out robust regulation, taking appropriate action where needed.

With a career at RSH you’ll join an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England. Working as part of our Regulatory Engagement Directorate you will manage the delivery of effective regulation of landlords to ensure they are well run and financially viable.

As a Regulatory Engagement Manager (REM) you will play a key part in delivering effective engagement for an assigned portfolio of landlords, supporting colleagues in engaging with landlords, carrying out assessments and inspections of how landlords are delivering against regulatory standards. You will seek evidence on the effectiveness of landlord governance and management of strategic risks and the extent to which they deliver good service outcomes, transparency and accountability to their tenants. Where improvements are required you will design follow‑up interventions and work with the landlord to ensure effective delivery.

Responsibilities

As the successful candidate you will have a sound understanding of the regulator’s role and relevant experience in a housing, governance, assurance, risk management or other comparable regulatory environment. You will have excellent verbal and written communication skills, experience of managing relationships with a wide range of stakeholders, strong analytical evaluation skills and the ability to exercise sound judgement. You will evaluate how organisations apply principles of good governance and risk management and the risk environment in which registered providers operate. You will work across team boundaries in a collaborative and inclusive manner, maintain a high level of personal organisation and consistently meet deadlines and manage competing priorities across your work.

General Information

Why work at RSH?

RSH offers a fantastic range of benefits including a 35‑hour working week, 33 days annual leave and access to the Civil Service Pension Scheme. Our staff survey results consistently show that staff value our flexible and hybrid working model, family‑friendly policies and work‑life balance. We also offer a staff discount scheme, cycle‑to‑work scheme, Nuffield Health screening and other well‑being focused benefits.

Location: We operate a hybrid model based in monitorised offices in Manchester, Leeds, Birmingham and Bristol. The role can be based at any of these core offices. Some travel within England between offices and occasional on‑site visits to social housing providers may be required.

Interviews

Interviews are conducted via Microsoft Teams and will feature a single interview stage.

Benefits and Salary

RSH offers a competitive salary and a range of excellent benefits. The salary for this role is a spot salary within the given range, normally at the minimum of the range, with annual salary reviews determined by the government pay award.

Things you need to know

Application process

To apply, complete the online application form on the RSH careers site. Provide a supporting statement or answer specific role‑related questions demonstrating how you meet the role criteria. Candidates must have a valid right to work in the UK, be willing to meet the Civil Service Nationality Rules and the shortlisting process is anonymous, shortlisting based solely on skills and experience.

Commitment to equality and diversity

RSH is a Disability Confident Employer and shortlists those who best meet the minimum criteria. We welcome applications from individuals of all backgrounds, beliefs, identities and life experiences. We are passionate about building a diverse and inclusive workplace where everyone feels valued, respected and can thrive.