Registration, Nationality and Bereavement Coordinator

Kingston Council; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Kingston upon Thames seeks a Registration, Nationality & Bereavement Advisor/Coordinator to provide support in delivering statutory and non-statutory services. Key responsibilities include assisting with registrations, providing admin support, and collaborating with the team to improve processes. Candidates should have experience in service delivery and strong team skills.

Qualifications

• Experience in delivering statutory and non-statutory services.
• Ability to provide effective admin support in a local authority setting.
• Strong collaborative skills to identify areas for team improvement.

Responsibilities

• Deliver Registration, Nationality & Bereavement Services efficiently.
• Provide admin support in accordance with legislation and policies.
• Deputise for Registration Officers for births and deaths registrations.

Job description

About the Borough

Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.

We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.

About the Role and our Ideal Candidate

As Registration, Nationality & Bereavement Advisor/Coordinator the post holder will contribute to the delivery of that vision by:

• Providing effective and efficient delivery of the statutory and non-statutory Registration, Nationality & Bereavement Services within the Royal Borough of Kingston upon Thames.
• Provide admin support for all areas of the Registration, Nationality & Bereavement Service in accordance with statutory legislation and local authority policies.
• Work as a team to provide and learn business processes, collaboratively identifying areas for improvement.
• Focus on professional development to increase knowledge and map career progression.
• IPB - Provide deputy cover for Registration Officers in accordance with Registration legislation and local authority policies - Birth and death Registrations.
• IPB - Deputise for the SR taking notices of intention to marry or form a civil partnership.

If you would like to discuss the role and have an informal discussion with the Operations Lead, please call 0208 547 6196.

About Us

Kingston Register Office is where customers register births, deaths, marriages, civil partnerships and stillbirths. Customers can also find records of these events and order copies of certificates. Based across two sites, one at the Guildhall in Kingston town centre, and the Bereavement Office based at Kingston Cemetery.