Registrar & Property Collections Manager

Sotheby's; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Sotheby’s in London seeks a Registrar & Property Collections Manager to oversee delivery, unpacking, processing and collection of all items at New Bond Street. You will lead the logistics team, coordinate with preferred shippers and manage gallery walk-throughs for exhibitions.

The role requires art-handling expertise, strong organizational skills, and collaboration with Specialist departments, Risk & Security, Client Experience and Photography Studios.

Qualifications

• Proven experience in art handling and packing.
• Strong leadership and team motivation.
• Ability to prioritise and manage multiple tasks in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Proficiency with SAP and Microsoft Office.
• Willingness to work evenings/weekends and support other locations.

Responsibilities

• Collaborate with seller experience and inbound shipping to schedule deliveries in SAP.
• Oversee inbound schedule; ensure unpacking and receipt within SLA.
• Arrange gallery walk-throughs with shippers; update SAP.
• Coordinate with Luxury sales to store, process and release goods.
• Work with gallery manager and Creative team for exhibit setup/breakdown.
• Prepare client collection appointments with Client Experience.
• Ensure self-pack items are packed to standards and released within SLA.
• Partner with Risk/Security and Facilities for smooth workflow.
• Develop analytics to identify trends and support area improvements.

Skills

Leadership

Prioritization

Attention to detail

Communication

Team collaboration

Microsoft Office

Google Sheets

SAP

Art handling

Flexibility

Education

Bachelor’s degree in a related field

Tools

SAP

Microsoft Office

Google Sheets

Job description

Registrar & Property Collections Manager

London

ABOUT SOTHEBY'S

Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.

REPORTS TO: Head of Logistics & Gallery Operations

LOCATION: New Bond Street

HOURS: Monday to Friday: 08:30 – 17:30

THE ROLE

The Registrar & Property Collections Manager is a key role within the organization, responsible for overseeing the delivery, unpacking, processing, and collection of all items at New Bond Street. Serving as the primary point of contact for the logistics department and our preferred shippers as well as managing gallery walk throughs for all exhibitions and overseeing the in-house packing and dispatch of items selected for self-pack. This position requires a unique blend of leadership, art-handling expertise, and excellent organizational skills, as well as a keen eye for detail and the ability to manage multiple projects simultaneously. The Registrar & Property Collections Manager is responsible for leading and inspiring the team to consistently deliver exceptional service standards to both internal and external clients. The role requires effective collaboration with a broad range of stakeholders including Specialist departments, Risk Management & Security, Client Experience, Seller Operations and Photography Studios, to ensure operational activities are executed safely, efficiently, and on time.

RESPONSIBILITIES

• Closely collaborate with the seller experience and inbound shipping teams so that all deliveries are correctly scheduled in SAP for the area to be resourced in correlation to incoming deliveries.
• Oversee the inbound schedule to ensure that all deliveries to New Bond Street are unpacked processed, condition checked and received within the designated SLA.
• Liaise with Sotheby’s preferred shippers to arrange gallery walk-throughs and ensure any required comments are updated in SAP prior to the sale.
• Work closely with the Luxury sales departments to ensure the safe storage, processing and release of all goods within their designated storage areas.
• Liaise with the New Bond Street gallery manager and the Creative team to ensure the timely set up and breakdown of all Luxury Exhibitions.
• Collaborate closely with the Client Experience team to ensure all client collection appointments are prepared and ready in advance, facilitating a seamless and efficient collection process.
• Liaise with the Client Experience team and third-party shippers to ensure that all items designated for Sotheby’s self-pack are packed to the agreed standards and ready for release within the designated SLA.
• Partner with other operational departments, including Risk Management & Security and Facilities, to foster a high level of collaboration and seamless workflow.
• Develop and apply analytical skills to interpret data, identify trends and provide insights that support informed decision making surrounding and area improvements.

IDEAL EXPERIENCE & COMPETENCIES

• Proven experience in art handling, demonstrated knowledge of fine art packing requirements and industry best practices.
• Strong leadership skills with a track record of motivating teams to achieve operational excellence.
• Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
• Excellent Organizational skills and exceptional attention to detail, ensuring accuracy and consistency in all tasks.
• Display a positive attitude and adhere to Sotheby's Service Standards.
• Effective communication and interpersonal skills, capable of collaborating with diverse stakeholders.
• Bachelor’s degree in a related field.
• Experienced in the use of Microsoft Office, Google Sheets and SAP.
• Employees in this role will be expected to have a flexible approach to work and will be required to work on selected evenings and weekends and maybe required to provide a level of support to other locations.

The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.