Registered Service Manager

P4 Recruitment Ltd; Liverpool; On-site; GBP 35,000; Full time

Job summary

A leading recruitment firm is seeking a Registered Service Manager in Liverpool to oversee operations and deliver exceptional person-centred care. This role demands proven leadership within social care and a Level 5 qualification in Health & Social Care Management. The successful candidate will ensure compliance with regulations, manage budgets, and foster positive relationships within a supportive and inclusive environment.

Benefits

Enhanced sick pay

Paid wellbeing days

Fully funded training

Employee recognition programme

Qualifications

• Proven leadership experience within social care.
• NVQ Level 5 in Health & Social Care Management (or equivalent) required.
• Strong understanding of CQC Key Lines of Enquiry (KLOEs).

Responsibilities

• Provide strong leadership for the team.
• Oversee recruitment, induction, and performance management.
• Ensure compliance with CQC and safeguarding legislation.

Skills

Leadership experience within social care

Communication and relationship-building

IT skills and confidence using digital systems

Understanding of CQC Key Lines of Enquiry

Education

NVQ Level 5 in Health & Social Care Management

Job description

REGISTERED SERVICE MANAGER

Recruiting on behalf of a Leading care provider.

Managed by P4 Recruitment.

Position: Registered Service Manager
Salary: £34,431.79 + £250 per month Registered Manager payment (approx. £3,000 per annum)
Location: Liverpool
Hours: 37.5 per week
Contract: Permanent

P4 Recruitment is currently working in partnership with a leading social care organisation to appoint an experienced Registered Service Manager for a well‑established service in Liverpool.

This is a confidential recruitment due to the nature of the current service structure and internal planning.

The Role

As the Registered Service Manager, you will be responsible for providing strong, visible leadership while ensuring the delivery of exceptional, person‑centred care. You will oversee day‑to‑day operational management, create a positive and inclusive workplace culture, and ensure that all services meet the highest standards of quality and compliance.

Key Responsibilities

• Leading, supporting and developing your staff team
• Overseeing recruitment, induction, supervision and performance management
• Budget management and financial oversight
• Ensuring full compliance with CQC and safeguarding legislation
• Acting as the CQC Registered Manager
• Driving quality assurance and improvement plans
• Building and maintaining relationships with internal and external stakeholders
• Promoting the rights, dignity and independence of the people supported

What You Will Bring

• Proven leadership experience within social care
• NVQ Level 5 in Health & Social Care Management (or equivalent) / RMA
• Strong understanding of CQC Key Lines of Enquiry (KLOEs)
• Experience managing budgets and financial processes
• Sound knowledge of safeguarding and regulatory compliance
• Excellent communication and relationship‑building skills
• Strong IT skills and confidence using digital systems
• Flexibility to support the service including evenings, weekends and on‑call duties when required

What’s In It For You

• Enhanced company sick pay and maternity/paternity pay
• 2 paid wellbeing days per year
• Access to Blue Light Card and Costco membership (T&Cs apply)
• Free access to occupational health, wellbeing and counselling services
• Fully funded training and nationally recognised qualifications
• Generous annual leave allowance
• Employee recognition programme
• Workplace pension scheme
• Long service awards
• Travel to work / season ticket loan scheme
• Access to an online discount platform with 3,500+ retailers

Our client is committed to creating an inclusive and supportive environment where everyone is treated with dignity, respect and fairness. They are an equal opportunities employer and a Disability Confident organisation, offering support and reasonable adjustments throughout the recruitment process.