Registered Service Manager

TRCGroup; Chelmsford; On-site; GBP 41,000; Full time

Job summary

A leading provider of supported living services in Chelmsford is seeking a Registered Manager to lead their team. The role involves ensuring high-quality care and empowering residents with learning disabilities and complex needs. Ideal candidates will have experience in a similar role, strong leadership abilities, and a Level 3 Health & Social Care qualification. This position offers a competitive salary and various benefits including a bonus scheme and professional development opportunities.

Benefits

Discretionary annual bonus scheme (10%)

Holiday purchase scheme – buy up to two extra days’ leave each year

Recognition and reward programmes

Learning and development opportunities

Life assurance (twice annual salary)

Access to financial well-being platform (Wagestream)

Employee discounts from over 150 retailers

Comprehensive health and well-being support

Qualifications

• Substantial experience supporting people with learning disabilities or complex behaviours.
• Experience as a Service Manager in Supported Living or Residential Services.
• Ability to work shifts and provide on-call support.

Responsibilities

• Lead and support the team to ensure high standards of person-centred care.
• Manage the service efficiently, balancing budget requirements with quality care.
• Drive compliance with legal, regulatory, and organisational standards.

Skills

Leadership

Communication

Interpersonal Skills

Flexibility

Education

Level 3 Health & Social Care qualification

Job description

Job Title : Registered Manager – Supported Living

Location : Great Baddow, Chelmsford

Salary : Circa £41,000 per annum + welcome bonus!

The Opportunity

Our client, a leading provider of supported living services, is seeking an experienced and passionate Service Manager to lead their dedicated team in Chelmsford. This is a unique opportunity to make a real difference in the lives of people with learning disabilities, autism, and complex needs while developing your own leadership career.

The Service

The role is based at a supported living service in Chelmsford comprising 8 self‑contained flats, each with its own lounge, kitchen, bedroom, and bathroom. Located close to the city centre with excellent public transport links, the service encourages residents to engage with the community, try new activities, and build fulfilling lives.

The team is known for creating a welcoming, vibrant environment where person‑centred support is at the heart of everything they do. Residents are empowered to explore hobbies, expand social circles, and access local opportunities such as colleges or community groups.

Role Overview

As Service Manager, you will ensure the smooth running of the service while supporting the growth and development of your team. You will play a key role in delivering high‑quality care and enabling residents to maximise their independence and achieve their potential.

Key Responsibilities

• Lead and support the team to ensure high standards of person‑centred care.
• Promote the well‑being of staff, ensuring they have the tools and development opportunities needed to succeed.
• Manage the service efficiently, balancing budget requirements with quality care.
• Oversee financial performance and control resources responsibly.
• Drive compliance with legal, regulatory, and organisational standards.
• Produce accurate management information to maintain quality and accountability.

Candidate Profile

• Have substantial experience supporting people with learning disabilities or complex behaviours.
• Be an experienced Service Manager, ideally in Supported Living or Residential Services.
• Hold at least a Level 3 Health & Social Care qualification (support for Level 4 and 5 training available).
• Possess strong leadership, communication, and interpersonal skills.
• Be flexible and confident, able to work shifts and provide on‑call support as needed.
• Demonstrate a commitment to person‑centred care and equity for all residents.

Benefits

• Discretionary annual bonus scheme (10%).
• Holiday purchase scheme – buy up to two extra days’ leave each year.
• Recognition and reward programmes, including long service awards.
• Learning and development opportunities to support career growth.
• Life assurance (twice annual salary).
• Access to a financial well‑being platform (Wagestream).
• Employee discounts from over 150 retailers.
• Comprehensive health and well‑being support, including Employee Assistance Programme and Mental Health First Aiders.

If you are a committed leader looking to make a meaningful impact in supported living, this is your chance to join a team where your skills and passion will truly be valued.

About TRCGroup

We break the mould when it comes to recruitment agencies. With a straight‑forward approach, we know how to get results for both our candidates and clients. As a multi‑vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines. When you choose to work with The Recruitment Crowd, you’re choosing a team of devoted recruitment consultants who will only find the perfect fit for you. So if you’re looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we’re a bit different! We’re friendly and talented and know our stuff! A job shouldn’t be a drag and that’s why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.