Registered Manager

North Yorkshire Council; Skipton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A local authority in Yorkshire is seeking a Registered Manager for Ashfield Care Home in Skipton. The role involves ensuring compliance with CQC standards, managing resources, and leading a team to provide high-quality, person-centered care. The successful candidate will supervise staff and implement continuous improvement while collaborating with health professionals to optimize services. This position offers opportunities for professional development and a supportive work environment.

Benefits

Generous leave entitlement

Retail and travel discounts

Career progression opportunities

In-house health services

Mental health support initiatives

Qualifications

• Must have managerial experience in social care or related field.
• Knowledge of services for adults with social care needs required.
• Effective communication and planning skills are essential.

Responsibilities

• Lead the care and support services ensuring compliance with standards.
• Manage staff and resources efficiently for quality care.
• Act as a liaison with external inspectors and care partners.

Skills

Leadership

Compliance with CQC standards

Resource Management

Collaboration

Budget Management

Education

Registered Managers Award or NVQ4 Leadership and Management

NVQ4 Care, DipSW or RGN

Job description

Do you have a passion for making a real difference to people's lives? Are you an inspiring leader looking for a new challenge? If so, we have the perfect opportunity for you. We are looking for a Registered Manager to join our warm and welcoming team here at Ashfield Care Home, in Skipton North Yorkshire.

Ashfield is part of the Health and Adult Services delivered by North Yorkshire Council and is an exciting and friendly place of work, committed to delivering services to its local community. We offer both residential and respite care with a capacity to support 29 service users and work alongside Health and Social care partners to provide Intermediate Care.

Main duties of the job

Summary of Responsibilities

• Leadership & Compliance: Lead care and support services to ensure they are safe, effective, caring, responsive, and well‑led. Maintain compliance with Care Quality Commission (CQC) standards and North Yorkshire Council (NYC) policies.
• Service Improvement: Drive continuous improvement and maintain accreditation through proactive change management.
• Resource Management: Plan and allocate resources efficiently to meet changing needs while ensuring cost‑effectiveness.
• Person‑Centred Care: Ensure services are tailored to individual needs and outcomes, with staff working in line with care and service plans.
• Collaboration: Work closely with service users, carers, health professionals, and assessment teams to deliver the best outcomes.
• Team Leadership: Manage and support senior care and support staff, fostering a culture of excellence and accountability.
• Strategic Contribution: Support the broader goals of integrated working across health and adult services to improve outcomes for vulnerable adults in North Yorkshire.

All managers must be registered with the Care Quality Commission (CQC) and have an enhanced DBS check.

About us

We are committed to providing you with ongoing support and training and the opportunity to further your career in other registered manager posts or to progress to service manager level in the future. We also offer the opportunity to undertake further management training where required.

Further benefits of working for North Yorkshire Council

• Generous leave entitlement
• Retail, travel and leisure discounts and salary sacrifice discount schemes through our Everybody Counts Benefits offer
• Commitment to staff development and continuous learning
• Progression and career‑enhancement opportunities
• As a Mindful Employer, we are committed to promoting and protecting your mental health and wellbeing at work (find out more on the Mindful Employer website)
• Green travel loan scheme offering interest‑free loan towards an annual season ticket for your commute
• In‑house occupational health services and preferential rates on a private health scheme available through payroll deductions
• Staff who use a computer regularly are entitled to a free eye‑test and potentially computer‑specific glasses

Job responsibilities

Job context

• As Registered Manager of Older People’s Homes, you will report directly to a Care Services Manager.
• You will ensure the service operates within CQC registration requirements and in accordance with North Yorkshire Council policies and procedures.
• You will act as the main channel of liaison with external inspectors and work closely with Deputy and other staff to ensure a coordinated approach to performance and regulation.
• You will play a full part in the development, quality and modernisation of the service, ensuring new management approaches, partnerships and technology are leveraged.
• You will work locally to develop the personalisation/dignity of care agenda and support the transition to extra care housing.
• You will coordinate effectively with the Care Services Manager for direct management and performance of all residential/day services within the locality.
• You are responsible for line management of all staff, ensuring supervision, appraisal and development occur.
• Written and spoken English communication skills are required.
• Your professional responsibility includes supporting residents at risk of COVID‑19 and taking all reasonable precautions to avoid health risks; a full course of COVID vaccination is highly desirable.

Job purpose

The core focus of this role is to ensure the successful operation of the home so that it continuously meets the outcomes of each person who lives there. You must ensure compliance with CQC regulations and North Yorkshire Council policies and support the development of services towards extra care, promoting independence and personalisation.

Operational management

• Implement North Yorkshire Council policies and procedures to ensure best practice.
• Support staff in planning and providing high‑quality holistic person‑centred care for each person.
• Manage and maintain the home’s budget, including monthly financial forecasting.
• Use regular audits and develop action plans to demonstrate improvement.
• Lead staff, motivate and develop them against set standards.
• Ensure the building complies with all relevant legal requirements and is kept in good order and repair.
• Ensure the effectiveness and safety of all equipment within the home.
• Maintain a good standing in the local community.

Resource management

• Lead the staff team to ensure appropriate care and support are delivered.
• Manage budgets to meet targets, monitor and report variances to Care Services Managers, with immediate action to resolve them.

Partnerships

• Work with health professionals who contact the home, ensuring good communication at all times.
• Work closely with the Care Services Manager and raise concerns, complaints and issues.
• Maintain a good working relationship with the locality assessment teams, ensuring people’s outcomes are met and reviewed regularly.

Strategic management

• Assist Care Services Managers in planning and implementing new service models with a partnership emphasis.
• Contribute to and manage specific projects where appropriate.

Communications

• Maintain records in line with current regulations, ensuring all records are defensible.
• Ensure effective communication with staff, residents and their families, carers and other professionals.
• Report and record all accidents and incidents, ensuring staff are aware of required procedures.
• Hold regular staff meetings and maintain written records.
• Hold regular meetings with residents and their families/carers, allowing residents to have a say and stay informed about changes.

Person Specification

Experience

• Knowledge and understanding of services for adults with social care needs and related National Minimum Standards and regulations.
• Working knowledge of the legal framework relating to the service delivery decisions in the social care of older people and adults.
• Working knowledge of current developments in the organisation and provision of social care for older people and adults.
• Knowledge and understanding of developments and best practice in the provision of services for adults with social care needs.
• Knowledge and understanding of how Equality & Diversity, Dignity & Respect and Human Rights will apply to this role.
• Significant managerial experience in a social care or a related discipline.
• Proven and effective experience of managing resources in a changing organisational environment, including human and financial resources.

Occupational skills

• Management and supervision of the provision of care within a specific care unit.
• Performance management skills: setting targets, objectives and standards and effective monitoring of results.
• Planning and implementing service developments.
• Staff management skills including recruitment, selection, induction and performance appraisal.
• Staff learning and development skills including identification of needs and devising strategies to meet them.
• Business planning.
• Communication and presentation skills (written and oral).
• The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
• Ability to manage quality and service standards, including dealing effectively with complaints.
• IT skills.
• Managing health and safety skills.
• Ability to manage within a risk assessment framework.
• Partnership working skills.
• Budget management and financial administration skills.

Qualifications

• A management qualification – Registered Managers Award or NVQ4 Leadership and Management.
• Successful interview with CQC to be deemed a fit and proper person.
• A professional social care or health qualification, NVQ4 Care, DipSW or RGN.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.