Registered Manager

Greenleaf House; Hawick; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

33 days holiday entitlement

Additional annual leave with length of

Early career development

Employee Assistance Programme (EAP)

Health Cash Plan with dental/optical

Greenleaf For You discounts

Nest Pension scheme

Job summary

Greenleaf Hawick is seeking a Registered Manager for a residential children’s home. You will oversee childcare practitioners, drive high standards of care, and manage data, records and outcomes to improve lives of young people.

Role requires SVQ 4 & HNC in Social Care (or equivalent) and supervisory experience. A comprehensive benefits package is offered, with flexible hours and overtime potential.

Qualifications

• Significant experience in a residential children’s home.
• Experience supervising or managing a team.
• Understanding of safeguarding and child protection.
• Strong communication and teamwork skills.
• UK driving licence and willingness to drive.
• Knowledge of relevant childcare legislation and standards.

Responsibilities

• Oversee a team of childcare practitioners and promote high standards of care.
• Lead implementation to improve quality of care and life for young people.
• Ensure proper record-keeping, data analysis and outcome measures.
• Manage budgets and ensure prudent spendings.
• Engage with Care Inspectorate and local community.
• Support practitioners with ongoing development and reviews.
• Contribute to young people’s reviews and multi-disciplinary meetings.
• Maintain flexible, responsive leadership to service needs.

Skills

Leadership

Team supervision

Communication

Safeguarding

Education

SVQ 4 & HNC in Social Care or equivalent

NVQ level 4 DipSW/CQSW/CSS/Management qualification

Job description

Hawick, United Kingdom

Our mission is to support young people to recover from trauma, live fulfilled lifestyles and engage in lifelong learning to transition on to positive destinations.

Our vision is to be the most trusted therapeutic care and education provider throughout the UK. We trust our staff to help support and nurture our young people to have the best outcomes.

Our difference is that we believe in a holistic approach: that the smallest details can mean a world of difference to a vulnerable young person.

We sweat the small stuff.

Job Description

Registered Manager

Up to £55,000 plus overtime

Hours: Full Time, Monday to Friday, 9am – 5pm – flexibility expected

The Greenleaf Team

We’re looking for people to join our team that share our beliefs. We believe in a holistic approach: that even the smallest detail can mean a world of difference to a vulnerable young person. We want team members who never give up on our young people, who are compassionate and who believe that our young people deserve the best we can give them.

We specialise in solo placements for young people in care up to the age of 21 and adopt a therapeutic, trauma-informed approach to care. In our work, we uphold Greenleaf’s values of Integrity, Compassion, Excellence, Collaboration, and Respect.

If it’s your ambition to create a future filled with hope and optimism for our young people, we would love to hear from you.

Visit our website for more info: greenleafhouse.co.uk

Role Overview

You will oversee a team of childcare practitioners and promote excellent standards of practice. You will guide the team in their implementation to achieve better quality of care and life for our young people. And you will be responsible for appropriate outcome measures, record-keeping and data analysis.

Our vision is for every young person who lives with us to experience a safe, happy and nurturing present and a future that is filled with hope and optimism. You will contribute to this by leading, managing and supporting practitioners to demonstrate achievement of performance and activity targets, embedding a culture of mindful and continuous improvement, ensuring any people and performance matters are speedily dealt with and that practice and culture is continuously reviewed and challenged.

We look after children and young people from a variety of backgrounds, who have experienced trauma or adverse life experiences and need specialist therapeutic support in a small residential setting. We offer solo placements with a core care team to provide consistent, trauma-informed, therapeutic care to the young people in our homes.

To succeed in this role, you will be compassionate, patient, nurturing, and therapeutic in your approach to care.

To be successful in the role, you will provide leadership and management to practitioners and seniors, demonstrating and supporting the culture and vision of Greenleaf. You will build strong relationships with statutory bodies such as the Care Inspectorate, and you will nurture relationships with the local community: groups, businesses, education establishments, etc.

With greater expectations come greater rewards. If you’re selected to become part of the Greenleaf family, you’ll not only enjoy a salary that’s higher that the sector average, but you’ll also enjoy a comprehensive benefits package, including:

• 33 days holiday entitlement
  
• Additional annual leave with length of service, starting at 2 years’ service
  
• Employee Assistance Programme (EAP) with a 24/7 wellbeing line and free counselling
  
• Health Cash Plan, which includes dental and optical cover, physio therapies, and a 24/7 GP helpline.
  
• Greenleaf For You platform which offers a range of savings including discounts, offers, and money back on vouchers
  
• Pension scheme with Nest Pensions
  

The ideal candidate will:

• Possess significant experience of working in a residential children’s home.
  
• Have experience in supervising or managing a team.
  
• Possess an SVQ 4 & HNC in Social Care or equivalent.
  
• Possess an NVQ level 4 DipSW, CQSW, CSS, Management qualification or willing to work towards.
  
• Demonstrate excellent communication and teamwork skills.
  
• Understand safeguarding and child protection.
  
• Possess a full UK manual driving licence and be a confident driver.
  
• Understand the behaviours displayed by children and young people and be skilled in a range of intervention strategies.
  
• Have working knowledge of legislation in relation to childcare including Health & Social Care Standards 2018, Children (Scotland) Act 1995, GIRFEC.
  
• Have an understanding of the process of child development.
  

Specific Duties and Responsibilities

Residential Department:

• Develop Senior Practitioners to enable them to reach their full potential and achieve their job objectives.
  
• Monitor and review Senior Practitioners’ performance, effecting improvement where possible.
  
• Oversee the implementation of Operations, Health and Safety policies through the Care Practitioners.
  
• Support staff in taking a mindful approach to develop and maintain good relations with key stakeholders.
  
• Suggest appropriate improvements for the development of facilities.
  
• Effectively manage the home budgets on a monthly basis to ensure appropriate spending of allowances.
  
• Ensure that all policies and procedures are adhered to by all Residential Care Practitioners.
  
• Ensure that the Child Protection policy is always adhered to by members of staff and that correct procedures are followed for any incident.
  
• Ensure that the progress of all our young people is appropriately and effectively monitored, recorded and reported.
  
• Ensure that regular and effective communication is developed and maintained between all key stakeholders.
  
• Ensure that all our young people’s medical needs are met and monitored
  
• Contribute and participate in young people’s reviews, case conferences, support meetings, and other multi-disciplinary meetings.
  
• Review trends in young people’s behaviour, with the aim of reducing incidents.
  

Staffing

• Ensure that outcomes measures are in place that demonstrate the effectiveness of the homes.
  
• Supervise and appraise Practitioners and Seniors.
  
• Ensure own and staff attendance to both mandatory and required training courses.
  
• Support the equality, diversity and rights of the young people and colleagues.
  
• Ensure compliance with health and safety at work legislation.
  
• Ensure that all residential staff roles and responsibilities are clearly defined and that these are monitored and maintained.
  

Recording and Reporting:

• Maintain accurate and up to date records in accordance with Greenleaf policy.
  
• Monitor and analyse data about the homes to identify trends, take appropriate remedial action and devise solutions.
  
• Produce regular analysis of data about the homes.
  
• Report and communicate with business management team.
  
• Undertake other tasks as directed by the senior management and to always operate in a style that is consistent with the values and vision of Greenleaf.
  

Managers will be part of an on call system where they offer on call support to their home when required Monday – Thursday. Managers will also be involved in a rotational on call system to cover weekends Friday – Sunday with fellow members of the senior staff team within their home or geographical areas.

Managers will be expected to work 40 hours per week to meet the needs of the service, normal working hours will be between 9am and 5pm. Managers will remain flexible to the service to offer support and assistance when required this may include evenings, nights, weekends and sleepovers.

The nature of residential work is varied and, in many instances, unpredictable. All Managers are therefore expected to work in a flexible way and tasks that have not been covered in the job description have to be undertaken.

The Company reserves the right to vary duties and responsibilities at any time.

Requirements

To be considered for this position, you must:

• Have experience of working in a residential children’s home in a management or supervisory capacity.
  
• Be eligible for SSSC registration and PVG membership for work with children and adults.
  
• Possess a full manual UK driving licence and be eligible for car insurance for company cars.
  
• Possess relevant qualifications in social care or other relevant subject.
  
• Possess excellent communication, IT, and teamwork skills.
  
• Understand safeguarding and child protection
  

Greenleaf offers a comprehensive wellbeing package, including EAP with a 24/7 wellbeing line and free counselling sessions, a health cash plan, with dental and optical cover, physio therapies, and a 24/7 GP helpline, and a Greenleaf For You platform, which gives you access to a wide range of discounts and savings.

You will also have access to a wide range of development opportunities. At Greenleaf we believe in progression, we look after our staff so that they can focus on caring for our young people.