Registered Care Manager

Helping Hands Home Care; Sale; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 days annual leave

Blue Light Card discounts

Employee assistance programme

Support with qualifications

Refer-a-friend bonus

Diversity & inclusion culture

Job summary

Helping Hands Home Care is seeking a Registered Care Manager to lead our Sale branch with warmth and clarity, building a high-performing, values-driven team while delivering outstanding in-home care. You will ensure regulatory compliance, manage budgets and KPIs, and grow the customer base through strong relationships with healthcare professionals, local authorities and partners.

You’ll collaborate with Operations, People, Quality, Finance and Marketing to deliver excellent outcomes for

Qualifications

• Experience leading care teams and driving performance.
• Excellent communication and relationship-building skills.
• Experience managing budgets and KPIs in care services.
• Strong understanding of regulatory requirements and quality standards (CQC/CIW).

Responsibilities

• Lead your branch with warmth and clarity, building a high-performing, values-driven team.
• Ensure every customer receives outstanding care across services.
• Maintain regulatory compliance and drive continuous improvement.
• Build relationships with healthcare professionals, authorities and partners.
• Collaborate with internal teams to deliver excellent customer outcomes.
• Monitor performance, manage budgets and drive efficiency.

Skills

Team leadership

Communication

Relationship building

Budget management

Regulatory compliance

Data-driven decisions

Strategic planning

Stakeholder management

Education

Level 5 Leadership & Management for Care

Job description

Application Deadline: 21 December 2026

Department: West 7

Location: Sale

Compensation: £40,000 / year

Registered Care Manager

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

What you’ll do

• Lead your branch with warmth and clarity, creating a high-performing, values-driven team where everyone feels supported and able to thrive.
• Ensure every customer receives outstanding care, from regular visits to respite and Live-in services – championing quality, safety, and consistency.
• Maintain full regulatory compliance across your services, driving a “right first time” culture and responding swiftly to improvements when needed.
• Build strong relationships across your community, including healthcare professionals, local authorities, GPs and partners, to grow your customer base and strengthen Helping Hands’ reputation.
• Collaborate closely with internal teams across Operations, People, Quality, Finance and Marketing to deliver great outcomes for customers and our teams.
• Monitor performance, manage budgets, and identify opportunities to improve efficiency, profitability and service delivery.
• Support your Area Care Manager and fellow leaders by sharing best practice and helping embed a culture of excellence across your region.

What you’ll bring

• A real passion for people, care and community.
• Experience leading teams, inspiring others, building capability, and driving strong performance.
• Excellent communication and relationship-building skills, with the confidence to influence both internal and external partners.
• Strong commercial awareness, with experience managing budgets, KPIs and business performance.
• A solid understanding of regulatory requirements, quality frameworks and compliance best practice.
• Outstanding organisational and planning skills, with the resilience to thrive in a fast-moving environment.
• Confidence using data, systems and technology to inform good decision-making.
• Experience working with third-party providers, contractors or partners.
• A flexible, adaptable mindset and a drive to deliver meaningful results.

Desirable

• Experience in the care sector or a related field.
• Level 5 qualification in Leadership and Management for Care (or willingness to work towards it).
• Knowledge of CQC or CIW regulatory standards.
• Previous management experience within care

Why Helping Hands?

• Clear career development pathways and genuine opportunities to grow.
• 25 days’ annual leave (rising to 27 with service).
• Blue Light Card discounts.
• Employee assistance programme.
• Support with nationally recognised qualifications.
• Refer-a-friend bonus scheme.
• A workplace that celebrates diversity and champions inclusion. Everyone is welcome.