Registered Care Manager

Sense; Exeter; On-site; GBP 39,000; Full time

Job summary

A leading charity in care services is seeking a Registered Care Manager in Exeter to manage a dedicated staff team. This role involves providing high-quality support to adults with disabilities. Candidates should have NVQ Level 3 in Health and Social Care and be committed to person-centred approaches. The position offers flexible working hours and opportunities for further professional development. Join us to make a real difference in the community.

Benefits

24 days’ holiday + bank holiday

Free DBS Check

Flexible working policies

Employee referral scheme

Access to mental health support

Qualifications

• Right to work in the UK.
• Willingness to undertake a Level 5 qualification.
• Good knowledge of residential and supported living services.

Responsibilities

• Support individuals/groups to reach their full potential.
• Deliver high-quality services to people with sensory impairments.
• Maintain positive relationships with families and multidisciplinary teams.

Skills

Knowledge of person-centred support

Good knowledge of legislation underpinning Health and Social Care

Team leadership

Knowledge of CQC

Education

NVQ Level 3 in Health and Social Care

Job description

Advance your career in Care! We have a fantastic Registered Care Manager (RCM) opportunity within our service in Exeter.

This is a permanent contract, working 37.5 hours per week. We are offering a Registered Care Manager salary of £38,895 per annum. These hours are worked flexibly to meet the needs of those we support, their team and the service. Please call the Hiring Manager further to discuss hours: Rachael Robb, 07557026913.

We are looking for a highly motivated individual to join the management team who enjoys a fast-paced environment.

As a Registered Care Manager, you will be managing a large staff team of the Deputy Manager, Team Leaders and Support Workers.

There are 2 flats in 1 building located in Exeter City Centre, Flat 1 and Flat 2. There are 4 residents in each flat, all are adults with a Learning Disability and a single or dual sensory impairment.

This opportunity has become available due to the promotion of the services RCM. This role is ideal for any potential applicants looking for a new and exciting diverse RCM role and develop their career further. Sense offers a wide range of support to enable you to progress in the future. Ideally the successful candidate would be able to join us in July 2025 so they can have a handover with the current RCM but an August 2025 start date is also acceptable with a full induction provider by the Operations Manager.

Sense supports 8 adults with a single or dual sensory impairment; all have a Learning Disability with two individuals having significant physical disabilities. They are looking for a Registered Manager to support them and their staff team with opportunities to gain real life experiences. The people we support at Andlaw House enjoy developing new skills and increasing their independence. They have friendships and relationships outside of the service and a wide range of interests. Most are members of clubs and groups such as attending Exeter City Football games, going to the gym and taking part in sensory tennis, athletics, theatre, and holidays. Locally there is Exeter Quay with some fabulous graffiti art trails, nature walks and opportunities to access a variety of entertainment.

The successful candidate will continue to facilitate them being active members in their local community. Within the RCM role you will be listening to what people we support want, coaching the team and ensuring Sense continues to support them to reach their goals and aspirations. It is essential that you maintain the existing positive relationships the service has with families, circles of support and multi-disciplinary teams. This will be your opportunity to build a strong staff team embedding person centred support to achieve the best outcomes not only for our primary focus, the people we support but the team as a whole.

Responsibilities

• To support individuals/groups within their home and community reach their full potential.
• To provide a customised, responsive, and high‑quality service to people with sensory impairments and learning disabilities who use Sense services.
• To deliver services which meet or exceed organisational expectations and standards.

Requirements

• Right to work in the UK
• Good knowledge of legislation underpinning Health and Social care
• Good knowledge of CQC
• Knowledge of residential and supported living services, willing to learn
• Knowledge of person‑centred support, how to deliver for outstanding support
• Leading a team through change
• Knowledge of the REACH standards, willing to learn
• An NVQ Level 3 in Health and Social Care minimum, with a willingness to undertake a Level 5 qualification

Full job specification is attached below.

Quote from Henry Cole, RCM Southwest Supported Living

I have worked in care and support for 14 years and Sense is by far the best organisation I have worked for. The culture throughout the organisation is valued base and that’s helped me to feel empowered and confident to be the best I can be and provide the best support possible.

Benefits and Support

• Coached by and experienced RCM
• Mentored by an Operations Manager and Head of Services who both have authentic knowledge of Supported Living Services
• Regular Managers meetings
• Support from the established deputy manager and 2 team leaders in post
• Access to wellbeing sessions
• Be part of a team striving for outstanding support and the people we support living ordinary lives, achieving incredible things
• Opportunity to drive real change and shape the future of the service (with support)

Why work for Sense?
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a Disability Confident Leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Benefits

• 24 days’ holiday + bank holiday entitlement; increasing with length of service
• Free DBS Check
• Free access to over 100 online and face‑to‑face training including the care certificate.
• On‑going development opportunities
• Flexible working and family‑friendly policies
• Employee referral scheme
• Health and well‑being support
• Pension Scheme
• Discount scheme
• Wisdom App – free access for all employees to a mindfulness application