Register your interest - Deputy Branch Manager, Halifax and Huddersfield

Handelsbanken Plc; Highburton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading banking institution is looking for a Deputy Branch Manager to oversee branch operations in Highburton, England. This role involves managing a team, ensuring compliance with banking regulations, and developing customer relationships to drive business growth. The ideal candidate should have extensive banking experience, excellent leadership skills, and a strong customer service orientation. Join a bank that prioritizes a decentralised approach to decision-making and is committed to creating an inclusive work environment.

Qualifications

• Experience in banking leadership with a focus on compliance and risk management.
• Ability to engage and develop a team while maintaining customer satisfaction.
• Strong understanding of the banking business model and financial products.

Responsibilities

• Support the Branch Manager in all aspects of branch operations.
• Manage and develop a team of Corporate and Private Banking account managers.
• Build and maintain customer relationships to increase satisfaction and profitability.
• Collaboratively take responsibility for the Business Plan and credit policies.
• Ensure adherence to the Bank's operational and regulatory standards.

Skills

People management

Leadership

Customer relationship management

Business development

Compliance knowledge

Job description

Job Introduction Register your interest to join our branch Location - Halifax and Huddersfield branch Our branches are always keen to connect with accomplished banking professionals. We are particularly keen to engage with Deputy Branch Managers in the local area who are interested in the Handelsbanken business model and bespoke customer offering. The Deputy Branch Manager role would be responsible for supporting the Branch Manager with all aspects of the Branch operations including the Business Plan process, business development, credit, operational risk, administration, financial control, culture, recruitment, compliance and regulatory matters including adherence to the Bank's instructions and training and competence procedures.

The key stakeholders for the Deputy Branch Manager are the District Head, Branch Managers, Mortgage Advisors, Handelsbanken Wealth and Asset Management, Credit, Finance, HR, Risk, Compliance and Internal Audit.

Main Responsibilities

People management, leadership, development, engagement and wellbeing of a team of Corporate and Private Banking account managers and Account Manager Support. It is expected that in addition to your leadership responsibilities you will maintain and develop a portfolio of customers; building relationships with customers and ensuring customer satisfaction through the provision of excellent customer service. Identifying, meeting and winning prospective new customers/introducers by outlining how we work and what we can offer in terms of service and facilities. Collaboratively with the Branch Manager take responsibility for the Branch operations including the Business plan process (The Wheel), business development, credit, operational risk, administration, financial control, culture (Our Way), recruitment, compliance and regulatory matters including adherence to the Bank's instructions and training and competence procedures. Responsible for adherence to the Bank's credit policy, including the Responsible Lending Policy and Arrears & Repossessions Policy, instructions and guidelines, maintain oversight of all lending decisions in the branch and any collections and recovery process, to ensure customers are treated fairly Operate within the secured and unsecured lending discretion as awarded by the Branch Manager and Head of Credit. Grow and develop a branch's profitability in a local market by providing effective business leadership in all stages of branch development and respecting the geographical area of operation for the branch. Thorough understanding and effective deployment of the Handelsbanken business model, products and steering systems including credit, finance (including pricing) and HR policy.

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products. The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation. Check our Handelsbanken website for further information At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their