Regional Trainer - Care Homes

Harbour Healthcare Ltd; Stanley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare services company is seeking a Regional Trainer to support training across its care teams in the Northeast. The role involves developing and delivering training programs, collaborating with stakeholders, and ensuring adherence to best practices. Applicants should have relevant teaching qualifications and previous experience in training coordination. Strong communication and organizational skills are essential. The position offers various benefits, including discounts, career progression opportunities, and a salary sacrifice pension scheme.

Benefits

Discounts on shopping and travel

Free face-to-face counselling

Staff recognition awards

Opportunities for career progression

Salary sacrifice pension scheme

Free eye tests and discounted glasses

Seasonal events and competitions

Refer a friend scheme

Qualifications

• Appropriate qualification in teaching or similar (or working towards).
• Previous experience in training coordination or a similar role.
• Essential driver's licence required.

Responsibilities

• Develop, deliver and evaluate training programs across multiple locations.
• Collaborate with subject-matter experts and Care Home teams.
• Organise and conduct training sessions, workshops and seminars.

Skills

Communication skills

Organisational skills

Interpersonal skills

IT systems proficiency

Education

Qualification in teaching in the lifelong learning sector

Job description

Regional Trainer (Regional Trainer/Coordinator)

Harbour Healthcare are recruiting for a Regional Trainer to support and train our new and existing Care Teams across the Northeast.

Our Care teams are the superheroes of the business, supporting our residents and providing peace of mind to families that their loved ones are in the best of care.

As a member of the Learning and Development team, you will contribute to maintaining and driving up the safety and quality of care delivered across the homes and collaborate with a range of stakeholders internally and externally. You will facilitate and deliver training, coaching and assessments in a range of mandatory and required subjects. You will promote the company values, current best practice, company policies and procedures, and embed excellence in employees' knowledge, skills and behaviours.

Key responsibilities

• Contribute to the development, delivery and evaluation of training programs across multiple locations, ensuring employees receive the necessary skills and knowledge to perform effectively.
• Collaborate with subject‑matter experts, Care Home teams, Operations, Quality and others to tailor programs to the specific needs of different services.
• Organise and conduct training sessions, workshops and seminars across various locations; travel to sites to facilitate or coordinate with other trainers.
• Report back to the Learning and Development department on feedback and evaluation from employees and managers to identify improvement areas or skill gaps.
• Support in‑house/home‑based trainers and, where requested, carry out observation of training delivery in the home.
• Prompt and support professional development activities such as apprenticeships.
• Participate in new initiatives.
• Communicate training schedules, updates and resources to ensure all employees are informed and engaged.
• Participate in monitoring compliance with required and mandatory training.
• Maintain accurate record keeping.
• Continuously develop own knowledge and skills.

Qualifications and skills

• Appropriate qualification in teaching in the lifelong learning sector or similar (or working towards).
• Certification in the delivery of a range of mandatory/required subjects and willingness to develop these within the scope of the job.
• Previous experience in training coordination or a similar role is required; regional or multi‑site training initiatives is beneficial.
• Essential driver's licence.
• Strong communication, organisational and interpersonal skills.
• Proficiency in using IT systems, training software and tools.
• Additional relevant subject‑matter knowledge or skills are acceptable.

Benefits

• Discounts on shopping, fashion, days out, travel, entertainment and more.
• Free face‑to‑face counselling for you and your family.
• Staff recognition award ceremonies.
• £30 voucher each month for the nominated Employee of the month.
• Opportunities for training and career progression.
• Salary sacrifice pension scheme.
• Blue Light Card – up to 50% discount across hundreds of retailers.
• Free eye test and discounted glasses.
• Cashback card – save up to £500 annually, usable at over 80 big brands.
• Wellbeing portal.
• Seasonal company events, competitions and incentives.
• Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare.
• On‑site parking.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details, please go to the relevant page.

Required checks

All positions require an Enhanced DBS check in relation to Children and Adults.