Regional Trading Operations Manager

Ardonagh; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in Norwich is seeking an experienced Regional Trading Operations Manager to support the Divisional Head of Operations and drive operational effectiveness across multiple locations. The ideal candidate has extensive leadership experience in the insurance sector and a proven track record in managing change and improving processes. This role offers a significant opportunity to make an impact within a dynamic environment, focusing on team leadership and strategic efficiency improvements.

Qualifications

• Strong experience in senior roles within the insurance sector.
• Proven ability to manage change and improve processes.
• Strong skills in communicating with stakeholders and teams.

Responsibilities

• Support the Divisional Head of Operations in the operational change strategy.
• Drive operational effectiveness and efficiency.
• Oversee operational change delivery across the region.

Skills

Leadership Experience

Change Management

Communication Skills

Commercial Mindset

Understanding of business processes

Proactivity

Strategic Thinking

Resilience

Job description

Are you an experienced leader with a strong background in operations and insurance? We’re looking for a Regional Trading Operations Manager to join our Regional Senior Leadership Team and help drive success across our operations. You’ll be working closely with the Divisional Head of Operations, leading teams across multiple locations, improving processes, and ensuring everything runs smoothly and efficiently.

What You’ll Be Doing:

• Supporting the Divisional Head of Operations as they develop the divisional operational change strategy, ensuring it meets all the required standards of operational change delivery by adhering to Advisory Strategy, procedures, frameworks and business standards as laid out by the Broking Operations team
• Driving operational effectiveness and efficiency by supporting the delivery of the Divisional business plan working collaboratively with the regional teams, and implementing the strategy through the regional, multi-site operational teams
• Overseeing all operational change delivery across the region to enable trading teams to perform to their maximum potential
• You’ll be responsible for driving operational efficiencies to increase income into the business by getting more business onto premium finance, improved income generation and implementing strategic changes across the division
• Leading and driving the team to deliver the best and most efficient processes for colleagues and the best customer outcomes.
• Producing Internal MI reports on a regular basis to monitor agreed KPI’s and present findings at Regional SLT business meetings and other forums

What We’re Looking For:

• Leadership Experience - Strong experience in senior roles within the insurance sector.
• Change Management - Proven ability to manage change, improve processes, and drive efficiency.
• Great Communicator - Strong skills in communicating with stakeholders and teams at all levels.
• Commercial Mindset - Ability to look at the bigger picture and deliver results that positively impact the business.
• Robust Understanding of business processes, performance levers and policy admin systems
• Initiative, proactivity, enquiring approach and resourcefulness to deliver results
• Ability to think strategically and manage complex situations.
• Resilience and a positive attitude when dealing with change or challenges.

If you're ready to take on a role where you can make a real impact, we'd love to hear from you!

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

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