Regional Technical Services Manager

Altro Careers; Letchworth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technical services company seeks two Regional Technical Services Managers in the UK to provide technical support, training, and site visits. Responsibilities include visiting clients, conducting training, and ensuring product installation success. Ideal candidates should possess problem-solving skills and a strong technical background, and enjoy client interaction. The role offers enhanced family-friendly benefits including maternity and paternity leave.

Benefits

Enhanced family friendly benefits

Maternity Leave

Paternity Leave

Shared Parental Leave

Qualifications

• Hands-on approach to technical problems and customer service.
• Ability to conduct training sessions effectively.
• Experience in supporting product installations.

Responsibilities

• Visiting customer sites to offer technical support and advice.
• Running training sessions for contractors (on-site and sometimes classroom-based).
• Supporting big installations and helping resolve any issues.
• Demonstrating products at events and customer meetings.

Skills

Problem-solving

Technical support

Communication

Training

Job description

Due to two of our long standing members of staff retiring next year, were looking for two people to join our Technical Services team at Altro as a Regional Technical Services Managers, one covering the London area and one based in the west of the UK (including Wales). If youre hands-on, love solving problems, and enjoy working with people, this could be a great fit.

The roles are full time and will involve supporting our customers with technical advice, training, and site visits. Youll be the face of Altro out in the fieldmaking sure our products are installed properly, helping contractors get the best results, and feeding back ideas to our product development teams.

About the Role

What youll be doing :

• Visiting customer sites to offer technical support and advice
• Running training sessions for contractors (on-site and sometimes classroom-based)
• Supporting big installations and helping resolve any issues
• Demonstrating our products at events and customer meetings
• Working closely with our sales and product teams to share feedback and ideas
• Occasionally supporting our European team and joining calls with colleagues in the US and APAC

Benefits

Enhanced family friendly benefits

Including Maternity, Paternity and Shared Parental Leave.

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