Regional Team Leader: Operations & Customer Success

Lanes Group; Worthing; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading infrastructure delivery partner in the UK is seeking a Regional Team Manager to lead their team in delivering exceptional customer service and operational excellence. The role requires strong leadership skills, effective planning, and a commitment to continuous improvement. Ideal candidates will have management experience, and strong strategic and analytical abilities. This position is permanent, full-time with competitive salary and benefits in Worthing, UK.

Benefits

24 days holiday plus bank holidays

Health cash plan

Onsite parking

Onsite restaurant

Auto enrolment pension scheme

Qualifications

• Hard working and respectful, complies with health and safety standards.
• Effective organization and multi-tasking skills.
• Strong interpersonal, relationship building, and communication skills.

Responsibilities

• Train and support the professional development across the team.
• Manage day-to-day performance of the regional team.
• Support team members in resolving customer issues.

Skills

Time Management

Area management

Financial Concepts

Management Experience

Profit & Loss

Microsoft PowerPoint

Operations Management

Budgeting

Leadership Experience

Property Management

Supervising Experience

Job description

A leading infrastructure delivery partner in the UK is seeking a Regional Team Manager to lead their team in delivering exceptional customer service and operational excellence. The role requires strong leadership skills, effective planning, and a commitment to continuous improvement. Ideal candidates will have management experience, and strong strategic and analytical abilities. This position is permanent, full-time with competitive salary and benefits in Worthing, UK.