Regional support manager

ASEL GROUP; Wood Green; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading security solutions provider in Wood Green is seeking a Team Supervisor to drive operational excellence and meet financial targets. Responsibilities include managing performance evaluations and recruitment, while ensuring employee engagement and strong client relationships. The ideal candidate should have extensive experience in security environments, with strong leadership and communication skills. This role offers opportunities for professional development and recognition for outstanding performance.

Benefits

Perkbox recognition – rewards and discount platform

Apprenticeship programmes

Employee of the month scheme (£50)

110% Club of outstanding performers

WageStream – flexible wage application

Employee Assistance Programme

Progression opportunities

Ongoing training

Qualifications

• Minimum 3 years’ experience in a team supervisor role within a sizeable security environment.
• Strong background in security or commercial contract management as a site supervisor.
• Experience managing staff within a team.

Responsibilities

• Conduct monthly reviews to analyze regional performance.
• Manage employee recruitment, contracts, and performance evaluations.
• Lead employee engagement and succession planning efforts.

Skills

Team management

Communication skills

Project management

Health and safety compliance

Leadership skills

Job description

Overview and Responsibilities

We are seeking an experienced individual to work in our operations team alongside the Regional operations manager for a designated regional area in the South West of England. The successful candidate will be responsible for meeting financial targets, driving operational excellence, and leading the strategic direction of operational teams. Building strong client relationships, identifying innovative solutions, and maintaining employee engagement are key aspects of this role.

Key Responsibilities

• Conduct monthly reviews to analyse regional performance
• Schedule employees and manage staffing needs
• Manage employee recruitment, contracts, and performance evaluations
• Monitor service delivery and customer satisfaction levels
• Lead employee engagement and succession planning efforts
• Identify and address contract KPIs for improvement
• Maintain financial accuracy and manage performance
• Develop assignment instructions and risk assessments
• Review and update job descriptions on a regular basis (changes to be agreed with manager)
• Assist in any other duties reasonably required within the scope of the position and your capabilities
• Act professionally, cooperatively and flexibly in line with the requirements of the position

Qualifications

• Minimum 3 years’ experience in a team supervisor role within a sizeable security-based environment (customer or supplier side)
• Strong background in security or commercial contract management as a site supervisor or regional supervisor
• Experience managing members of staff within a team
• Experience in project management, health and safety compliance, and line management
• Integrity, professionalism, and effective communication skills
• UK driving licence and a five‑year work history
• Full 5‑year checkable work or back‑to‑school history
• Ability to manage competing priorities and tasks, meet deadlines, and exercise excellent decision‑making judgement in a fast‑paced environment
• Ability to work collaboratively at a mid‑management level with leadership team, direct reports, and internal/external stakeholders
• Excellent written and verbal communication skills
• Strong leadership skills

About the Company

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results‑driven outcomes. Our business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity to provide a genuinely collaborative service our customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2 bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe. ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all.

Benefits and Perks

• Perkbox recognition – rewards and discount platform
• Apprenticeship programmes
• Employee of the month scheme (£50)
• 110 % Club of outstanding performers (large prizes and monetary rewards)
• WageStream – flexible wage application to pull wages out sooner than payday
• EAP – Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training