Regional Support Manager

Bupa; Salford; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare group in the United Kingdom is seeking a Regional Manager to provide operational support and expertise to care homes. The role involves coaching Home Managers, analyzing quality metrics, and collaborating with the quality team to enhance service. Ideal candidates will be Registered Nurses with experience in auditing and a strong commitment to improving resident care. Competitive salary and comprehensive benefits are offered.

Benefits

Competitive salary

Private medical insurance

Life assurance

Pension contributions

33 days annual leave

Discounted gym membership

Qualifications

• Previous experience of performing successfully in a Home Manager or Quality role.
• Registered Nurse with a strong clinical knowledge base.
• Experienced in leading audits and creating action plans.

Responsibilities

• Provide operational support to care homes throughout the region.
• Coach and mentor Home Managers identified by Operational Management.
• Analyze quality metrics and conduct audits for service improvement.

Skills

Coaching teams

Leading audits

Analysing data

Adaptability

Education

Registered Nurse

Job description

You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region. Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people. You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management. Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team. You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.

Requirements

• Previous experience of performing successfully in a Home Manager or Quality role.
• Registered Nurse with a strong clinical knowledge base.
• Experienced in leading audits (internal & external), creating action plans.
• Adaptability and able to work across a number of different care homes with differing requirements.
• Experienced in coaching and supporting teams around clinical concerns such as analysing data for trends/themes.

We are a leading healthcare group, we run care homes, retirement villages, health centres, dental centres and hospitals all over the world. As well as providing insurance to over 16 million people. We're a big company but no matter what business area you're in, our purpose is simple - helping people live longer, healthier, happier lives and making a better world. And we have belief in you to help us achieve it. To find out more about our care home teams, find us on Facebook and Twitter by searching for Bupa UK Careers. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Compensation and Benefits

• Competitive salary & eligibility for management bonus scheme, Company car & superb benefits including private medical insurance, life assurance and excellent pension contributions.
• Job satisfaction! Being able to make a difference to our residents and their families lives each and every day.
• Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance.
• 33 days annual leave (inclusive of statutory bank holidays).
• Comprehensive induction, on-going training and development to support your career prospects.
• Discounted gym membership, free flu vaccine and discounts on Bupa dental care.