Regional Soft Services Leader - Multi-Site Cleaning

Sodexo Ltd; Sefton; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading service provider is seeking a Regional Soft Services Manager to oversee cleaning and soft services across 78 locations in the United Kingdom. This role requires proven experience in facilities management, strong leadership skills, and excellent client relationship capabilities. The successful candidate will manage a large multi-site team, ensure operational and quality standards, and promote continuous improvement efforts. The position offers competitive compensation and various perks to support employee well-being and development.

Benefits

Unlimited access to wellbeing support

Employee Assistance Programme

Access to a 24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Career development opportunities

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• 5+ years’ experience in managing multi-site cleaning or soft services operations.
• Experience managing large, diverse teams.
• Strong understanding of budgeting and forecasting processes.

Responsibilities

• Oversee delivery of cleaning and soft services at all ESB locations.
• Ensure compliance with service-level agreements, KPIs, and quality standards.
• Lead the development of site managers and cleaning teams.

Skills

Leadership skills

Client relationship management

Financial management

Problem-solving skills

Health and safety legislation understanding

Education

Minimum 5 years’ experience in facilities management

IOSH or NEBOSH certification

Full clean driving licence

Job description

A leading service provider is seeking a Regional Soft Services Manager to oversee cleaning and soft services across 78 locations in the United Kingdom. This role requires proven experience in facilities management, strong leadership skills, and excellent client relationship capabilities. The successful candidate will manage a large multi-site team, ensure operational and quality standards, and promote continuous improvement efforts. The position offers competitive compensation and various perks to support employee well-being and development.