Regional Service Manager, Medical Diagnostic Analysers

TRS Consulting; Leicester Forest East; On-site; GBP 55,000 - 70,000; Full time

Job summary

A leading medical diagnostics provider seeks a Regional Service Manager in Leicester Forest East. The role involves managing a team of Field Service Engineers, ensuring customer satisfaction, and achieving financial goals. Candidates should have experience in field service management and a background in high technology instrumentation. A competitive salary and excellent benefits package are offered.

Benefits

Bonus

Car Allowance

Pension

Healthcare

Excellent Benefits Package

Qualifications

• Experience in a Field Service Manager or similar role.
• Background in high technology instrumentation or medical systems.
• Ability to develop new revenue streams.

Responsibilities

• Manage a team of Field Service Engineers.
• Build relationships with key customers.
• Ensure delivery of KPIs and customer satisfaction.
• Financial delivery within set budgets.

Skills

Team management

Customer relationship management

Commercial skills

Financial delivery

Job description

Regional Service Manager, Medical Diagnostic Analysers

Basic Salary £55,000 to £70,000
Bonus
Car Allowance
Pension
Healthcare
Excellent Benefits Package

An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from a range of electronics systems backgrounds to join a market leading supplier of Medical Diagnostics Systems

The Role

This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for:

• Managing a team of Field Service Engineers
• Building and nurturing all relationships with key customers
• Regularly attending meetings and providing customer care
• Ensuring the delivery of KPI's, including resource utilisation, PPM delivery, team and customer satisfaction
• Financial delivery within set budgets

Your Background

To apply you should be able to demonstrate:

• A background working in a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader role
• Experience within a high technology instrumentation sector (analytical instrumentation, scientific, laboratory, medical or high value electronics capital equipment)
• Commercial skills and business flair
• The ability to foster key relationships with customers
• The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest 'cutting edge' solutions in medical systems technology

The Company

Well respected supplier of sophisticated medical diagnostics systems
Trusted by healthcare professionals to accurately diagnose and test patients for a wide range of medical conditions and diseases
Instantly recognisable brand leader supplying a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector
Offers 'best in class' solutions across their range of products and systems, which include applications for microbiology, immunodiagnostics, molecular diagnostics and blood bank screening
Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries
Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
At the core of their business lie product innovation, excellent customer service and good people

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business