Regional Service Manager, Medical Diagnostic Analysers

TN United Kingdom; Birmingham; On-site; GBP 69,000 - 86,000; Full time

Job summary

Join a leading provider of medical diagnostics systems as a Regional Service Manager in Birmingham. This role offers a competitive salary and the opportunity to manage a dynamic team while developing customer relationships. You will be responsible for ensuring KPI delivery, managing budgets, and providing exceptional customer care. This reputable company is part of a multinational technology group, dedicated to innovation and quality in the healthcare sector. If you have a strong background in electronics systems and leadership skills, this is an exciting opportunity to advance your career in a vital industry.

Qualifications

• Experience in a Field Service Manager or similar role.
• Background in high technology instrumentation sectors.

Responsibilities

• Manage a team of Field Service Engineers.
• Build and maintain relationships with key customers.
• Ensure delivery of KPIs and manage budgets.

Skills

Leadership Skills

Commercial Skills

Customer Relationship Management

Budget Management

Job description

Regional Service Manager, Medical Diagnostic Analysers, Birmingham

This role is based in Birmingham, United Kingdom, and requires an EU work permit. The position offers an overall earnings of £86,000, including a basic salary of £69,000 and pension benefits.

Job Overview

We are seeking an experienced Field Service Manager, Regional Service Manager, Field Service Supervisor, or Team Leader from a background in electronics systems to join a leading provider of Medical Diagnostics Systems. The successful candidate will be responsible for managing a team, building customer relationships, attending meetings, ensuring KPI delivery, and managing budgets.

Key Responsibilities

• Manage a team of Field Service Engineers
• Build and maintain relationships with key customers
• Attend meetings and provide customer care
• Ensure delivery of KPIs such as resource utilization, PPM, and customer satisfaction
• Manage financial aspects within set budgets

Candidate Requirements

• Experience in a Field Service Manager, Regional Service Manager, or similar role
• Background in high technology instrumentation sectors (analytical, scientific, medical, or electronics)
• Strong commercial skills and business acumen
• Ability to develop relationships with customers
• Leadership skills to support and motivate a team of engineers, develop revenue streams, and increase market share

About the Company

• Reputable supplier of advanced medical diagnostics systems
• Trusted by healthcare professionals for accurate testing and diagnosis
• Leading brand in diagnostic laboratory and medical systems, including microbiology, immunodiagnostics, molecular diagnostics, and blood screening
• Part of a multinational 'blue-chip' technology group with presence in over 150 countries
• Committed to R&D, product innovation, customer service, and talented personnel

This vacancy is advertised by TRS Consulting, an employment agency and/or employment business.