Regional Service Manager

Regenda Group; Rochdale; Hybrid; GBP 53,000; Full time

Job summary

A leading charity organization is looking for a Regional Service Manager to lead transformational change in supported housing services. This role requires significant experience in strategic leadership and operational management. The successful candidate will oversee financial sustainability and develop strong partnerships across Greater Manchester. The position offers hybrid working options and a range of benefits, including generous leave and professional development opportunities.

Benefits

25 days paid annual leave

5% employer contribution to pension

Learning and development opportunities

Employee Assistance Programme

Qualifications

• Significant experience in leading supported housing services for vulnerable adults.
• Proven track record of strategic leadership and operational management.
• Excellent knowledge of safeguarding and risk management regulations.

Responsibilities

• Lead transformational change in supported housing services.
• Drive operational performance and oversee financial sustainability.
• Develop partnerships and champion service user input.

Skills

Strategic leadership

Operational management

Partnership-building

Mentoring and coaching

Financial management

Effective communication

Education

Degree-level qualification

Job description

• Annual salary of £52,371 (FTE)
• Permanent role
• Full-time (37 hours), part-time and flexible working patterns available
• Based in Manchester, hybrid working

Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.

Proposed Interview Date: 1st stage- 23rd February 2026

The role

Are you ready to lead transformational change and make a real impact to people's lives who have experienced or are at risk of homelessness? As Regional Service a Manager at Petrus, you will drive the vision and growth of our charity delivering high-quality, customer-focused supported housing services for adults with multiple complex needs. You will inspire and develop teams, champion the voice of our service users, and build powerful partnerships across Greater Manchester. With responsibility for operational performance, strategic direction, and financial sustainability, you’ll ensure our services are innovative, trauma-informed, and continuously improving. If you’re passionate about making a difference and thrive in a dynamic, values-led environment, we would love to hear from you.

We are seeking an inspiring, values-driven leader with substantial experience in the housing sector and supporting vulnerable groups. You will have a strong background in strategic leadership, operational management, and service development, as well as proven skills in mentoring, coaching, and empowering teams. Your expertise in partnership-building, stakeholder engagement, and financial management will be essential. You will champion a trauma-informed, person-centred approach, promoting equality, diversity, and inclusion. If you’re passionate about making a difference, thrive in a fast-paced environment, and are ready to lead innovation and continuous improvement, we want to hear from you. Degree-level qualification or equivalent experience required.

The right fit

• Significant experience in leading supported housing or related services for vulnerable adults with complex needs.
• Proven track record of strategic leadership, service development, and values led operational management at a senior level.
• Strong financial acumen, including experience of service charge setting and budget management.
• Excellent knowledge of safeguarding, risk management, and regulatory frameworks.
• Degree-level qualification in a relevant field or significant equivalent experience.
• Experience of managing and developing managers and multi-disciplinary teams.

Who we are

Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services across Greater Manchester.

We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live.

Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a covering letter detailing why you think you would be a good fit the role.

Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer

Petrus really is a great place to work – and you don’t have to just take our word for it! We’re accredited by Best Companies for our ‘world class’ levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.

We also offer a fantastic reward and benefits package which includes:

• A range of flexible working options.
• 25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• 5% Employers Contribution to the Pension Scheme.
• £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds

We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.

INDHP