Regional Service Director - UK and Ireland

Astute People; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Energy from Waste company in the UK is seeking a Regional Service Centre Director to oversee operations and drive business development. The role requires a strong background in the industry, excellent leadership skills, and the ability to manage P&L effectively. You will lead teams, ensure high customer satisfaction, and execute service strategies. The position offers a competitive salary, car allowance, and bonus along with the opportunity to work with a leading energy company.

Benefits

Competitive salary

Car allowance

Bonus

Qualifications

• Solid knowledge of the Energy from Waste industry.
• Experience managing operations in a global matrix organization.
• Willingness to travel 30-50% as required.

Responsibilities

• Oversee operations and drive business development for the service field.
• Manage sales and successful project execution.
• Develop and lead technical service teams.

Skills

Leadership and management skills

Financial acumen

Customer focus

Problem-solving mindset

Education

Degree or MSc in Engineering

MBA

NEBOSH qualification

Job description

Astute's Power team is exclusively partnering with a leading Energy from Waste company to recruit a Director for the Regional Service Centre for the UK and Ireland.

The Regional Service Centre Director role comes with a competitive salary and the benefits include car allowance and bonus.

If you are a manager or director with an Energy from Waste background, strong technical understanding and ideally some business development experience, submit your CV to apply today.

Responsibilities and duties of the Regional Service Centre Director, UK & Ireland role

• Oversee the operations and drive business development for the assigned service field.
• Manage the sales and successful execution of projects assigned to the regional service centre.
• Build, lead, and develop account management, field service and technical service teams.
• Contribute to the development and execution of the overall service strategy.
• Manage the profit and loss of the regional service centre, including creating the annual budget and monitoring financial performance.
• Drive order intake and ensure the service centre meets broader business unit goals.
• Ensure high levels of customer satisfaction, develop and grow service agreements, and provide feedback to improve service offerings.
• Manage team resources, ensure competencies match role requirements, and support the growth and development of employees and leaders.
• Network with key stakeholders in the market, including customers, consultants, and suppliers, while proactively pursuing new business opportunities.
• Implement and maintain the operating model, governance structures, and defined roles and responsibilities in the region, fostering collaboration across regions, business lines, and centralised teams.
• Synthesise and deliver monthly, quarterly, and annual reports on the progress, performance, and development of the service centre.

Professional qualifications

• Holds degree or MSc in Engineering related subject, MBA is preferred.
• Holds NEBOSH qualification or similar highly preferred.
• Solid knowledge of the WtE industry, including local business behavior, service operations, maintenance, supply chain, and logistics.
• Strong financial acumen and P&L understanding, including project cost structures, margins, and business unit performance.
• Experience managing operations in a global matrix organisation, with exposure to business development and service operations.
• HSE mindset, ensuring compliance with company rules and legal requirements.

• Strong leadership and management skills, with the ability to inspire, motivate, and develop teams while setting strategic direction.

Personal skills

• Excellent customer focus and service mindset, with the ability to understand customer needs and business contexts.
• Ability to work across cultures and locations, building bridges between different teams and organizations.
• Continuous improvement and problem-solving mindset, with a focus on root causes and operational excellence.
• Willingness to travel 30-50% as required.

Salary and benefits of the Regional Service Centre Director - UK & Ireland role

• Competitive salary
• Benefits package car allowance and bonus
• Opportunity to join leading energy company

INDPOW

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.