Regional Sales Manager - North England
Field Based Remote - You must be based in the North of England to apply for this role.
Competitive Basic salary + OTE Uncapped + Company Car
Full UK Driving License Required
PURPOSE OF ROLE:
The Regional Sales Manager (RSM) is central to OrderYOYO’s success, growth and development in the region in question, and operates as a local business unit owner. Everything that goes on in a region in relevant for the RSM and success comes for:
- Managing own team and their performance. Field-based team of 8-10 Business Development Managers.
- Managing relationships with other internal stakeholders, to ensure alignment and focus across all commercial functions.
Key metrics for the RSM:
- Acquisition: grow number of partnering restaurants
- Activation: increase success of partnering restaurants by growing their revenue and profitability
- Engagement: build retention and loyalty, through partnership approach and excellent account management
- Talent Development: coach, develop and manage a team of Business Development Managers whilst continuing to support with BDM duties
Other objectives for the RSM:
Together with other both national and international RSMs, the RSM is expected to:
- Report and forecast commercial performance
- Identify and action blind spots
- Develop new initiatives and solutions
- Implementation and launch new services and products
KEY ACCOUNTABILITIES:
Regional Responsibilities-
- Analyse opportunities and challenges in own region
- Restaurant acquisition
- New restaurants onboarded and becoming successful
- Existing restaurants growing in revenue and profitability
- Penetration and effectiveness of marketing activities in region
- Operational excellence in region
- Liaise with organisation to optimise regional performance
- Continue to look after the Key Accounts in your region
Managing members of the Business Development team-
- Managing allocated team members (8-10) on a day-to-day basis
- Being present to support and offer any guidance to the team when needed
- Conducting regular catch ups with your team
- Managing 1 to 1s and playing a key part in helping them to achieve their development goals
- Developing team strengths and improving any weaknesses
- Assisting with recruitment and induction of new team members
- Organise and promote team initiatives and bring new ideas to the table
- Handling any disciplinary procedures and resolve potential conflicts
- Assist in upskilling all agents in extra tasks and responsibilities
- Support with the training and development of new recruits
General:
- Identify and suggest areas of improvement
- Work as part of a team, supporting colleagues and promoting a positive work environment & team spirit.
CORE PERFROMANCE INDICATORS:
- Restaurant Acquisition – growing actual number of partnering restaurants
- Restaurant Activation – enabling partnering restaurants to become a commercial success online
- Restaurant Profitability – ensuring partnering restaurants improve profitability
REQUIRED SKILLS:
- Passion -Adaptable with a can-do attitude - positive, proactive, and energised by working in a fast-paced environment characterised by constant change.
- Action -Leads by example/Initiating ACTION
- Compassion -Able to empathize and provide support wherever needed.
- One Team -Advanced communication skills (written and verbal) – Ability to build rapport with your team, maintain calm during pressurized situations, and share information in a clear and logical manner.
- Ability to tailor approach to meet the individual needs of the team.
- Displays honesty and integrity.
- Be comfortable following established processes, using templates, and problem-solving issues to work through your onboarding checklist.