Regional Retail Sales Manager (remote/multi-region, Southern England and Ireland)

Pandora; City of Westminster; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading jewelry brand is seeking a dynamic Regional Retail Sales Manager to drive sales and build high-performing teams across multiple regions in the UK. This remote role requires a strong commercial acumen, leadership capabilities, and the ability to foster a customer-centric culture. Ideal candidates are comfortable with data analysis and possess excellent problem-solving skills, with regular travel required throughout Southern England and Ireland.

Qualifications

• Experience in retail management or similar roles.
• Ability to analyze commercial and people data.
• Strong leadership qualities with a focus on team development.

Responsibilities

• Drive sales performance and profitability across regions.
• Build and lead high-performing teams.
• Manage multiple priorities and ensure compliance.

Skills

Leadership

Sales performance analysis

Team building and coaching

Commercial awareness

Problem-solving

Job description

We're seeking a dynamic, commercially astute Regional Retail Sales Manager to join Pandora on a permanent contract, with the flexibility to support non-permanent regional assignments. This unique role is designed for someone who thrives in a fast-paced, agile environment - stepping in to provide temporary cover, troubleshoot performance challenges, and lead on strategic sales initiatives across different regions. Whether supporting a region for a fixed period or contributing to national retail projects, you'll bring energy, insight, and adaptability to every assignment. This is a remote, multi-region, field-based role, requiring regular travel across designated areas primarily across Southern England and Ireland. You'll need to be comfortable working independently, making quick connections, and translating both sales and people data into meaningful action. In the UK, we are very proud to have been recognised in the Sunday Times "Best Places to Work 2023", one of only 11 in the 'very large' employers category.

What to expect from the role

You'll build, coach and lead high performing teams and strategically drive exceptional sales and profitability whilst retaining a customer‑centric 'best in class' approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The regional manager will be responsible for building strong partnerships with key stakeholders and implement innovative strategies in order to sustainably maximise the people, product & operational opportunities within the region.

Commercial Strategy & Delivery

• Drive sales performance and profitability across assigned regions or projects, identifying opportunities and responding swiftly to the commercial challenges.
• Ability to diagnose issues, generate a plan that has sequencing that can deliver sustained growth through building bench strength
• Analyse commercial and people data to identify trends, uncover opportunities, and implement targeted actions.
• Champion customer‑centricity, ensuring stores deliver exceptional experiences that build loyalty and elevate the Pandora brand.
• Support and embed the Pandora Customer Experience Model, coaching teams to exceed expectations and drive salesmanship.

Leadership & Culture

• Lead with authenticity, consistently demonstrating Pandora's values and leadership behaviours.
• Build high‑performing, inclusive teams that are engaged, motivated, and aligned with strategic goals.
• Foster a culture of continuous development through being a strong performance coach. Supporting succession planning and career growth.
• Influence regional culture and performance, even in short‑term assignments, leaving a lasting positive impact.
• Ability to understand and apply situational leadership.

Operational Excellence

• Manage multiple priorities and workstreams with agility, ensuring deadlines and deliverables are met.
• Uphold high standards in stock management, loss prevention, and compliance across all assigned stores.
• Role model best practices in health & safety, security, and data privacy, proactively identifying and mitigating risks.
• Innovates and collaborates to improve performance.
• Anticipates challenges and develops practical solutions.

We dare

• Takes calculated risks and learns from setbacks.
• Encourages others to challenge norms and find new solutions.
• Adapts to change and supports others through it.

We care

• Fosters an inclusive, respectful environment with open communication.
• Builds trust and psychological safety within teams.
• Coaches and mentors others, energising them to excel.

We deliver

• Results‑driven, focused on achieving KPIs and commercial goals.
• Makes informed decisions and solves problems effectively.