Regional Retail Manager

Tide Partnership; Manchester; Hybrid; GBP 35,000 - 41,000; Full time

Job summary

A respected charity organization in Yorkshire and Greater Manchester is seeking a Regional Retail Manager to oversee multi-site retail operations. The role involves coaching shop managers, driving commercial success, and leading a team to achieve ambitious income goals. Ideal candidates have strong retail management experience and a commitment to the organization's values. Competitive salary and benefits including a company car and development programs are offered.

Benefits

28 days annual leave + Bank Holidays

Stakeholder pension scheme

Management Development Programme

Confidential counselling service

Travel expenses coverage

Company car provided

Qualifications

• Proven retail management experience, ideally with multi-site management.
• Ability to recruit, train, and develop teams is essential.
• Strong commercial acumen with experience managing P&L budgets.

Responsibilities

• Oversee retail operations across designated regional portfolio.
• Lead, motivate, and performance-manage shop teams.
• Support shops with merchandising and stock management.

Skills

Retail management experience

Team recruitment and training abilities

Commercial acumen

Excellent communication skills

Negotiation skills

IT skills (MS Office)

Flexible and resilient approach

Job description

Regional Retail Manager | Charity / Not-for-Profit Sector

Yorkshire & Greater Manchester | Full-Time, Fixed Term Contract (12 months – potential to extend or become permanent) | £35,000 per annum + Company Car + benefits

Lead multi-site retail operations for a purpose-led, national charity. Tide Partnership is working with a respected national charity to appoint a Regional Retail Manager to lead a high-performing portfolio of charity shops across Yorkshire and Greater Manchester.

You’ll play a key role in driving commercial success across your region — inspiring shop teams, improving performance, and ensuring every store delivers an outstanding customer and donor experience.

You’ll work closely with the Retail Operations Manager and a team of Shop Managers and Volunteers, providing coaching, leadership, and operational guidance to achieve ambitious income and engagement goals.

It’s a brilliant fit for someone confident in leading through people, balancing commercial focus with compassion, and motivating diverse teams to deliver results in a values-driven environment.

What You’ll Be Doing

• Overseeing retail operations across a designated regional portfolio
• Coaching and developing Shop Managers to achieve income, profit, and compliance targets
• Supporting shops with merchandising, stock management, and visual presentation
• Recruiting, training, and inspiring staff and volunteers
• Monitoring budgets and performance, producing reports, and driving continuous improvement
• Promoting operational excellence, safeguarding, and health & safety compliance
• Fostering a culture of inclusion, teamwork, and positive community engagement

Key Responsibilities

• Achieve agreed regional income and expenditure targets
• Lead, motivate, and performance-manage shop teams
• Identify under-performance and implement improvement plans
• Develop and embed consistent retail standards across all locations
• Support new site openings and contribute to future retail growth plans

What You’ll Get

• up to £35,000 per annum
• 28 days’ annual leave + Bank Holidays
• Stakeholder pension scheme (up to 8% matched contributions)
• Access to a bespoke Management Development Programme
• Free, confidential counselling service
• Home-based working with regional travel expenses covered
• Company car provided (once available)

What You’ll Need to Succeed

• Retail management experience, including multi-site management
• Proven ability to recruit, train and develop teams
• Strong commercial acumen and experience managing P&L budgets
• Excellent communication, negotiation and people skills
• Competent IT skills (MS Office)
• Flexible, resilient and values-driven approach

Experience in charity retail is advantageous, though strong commercial experience from mainstream retail will also be considered.

Travel Requirements

Due to the nature of the role and organisation, the successful candidate will need to travel approximately three days per week across the Yorkshire and Greater Manchester region. A valid driving licence is required. Travel expenses will be covered, and a company car will be available once transferred from the current postholder.

Tide Partnership Ltd is registered in England & Wales and is an Equal Opportunities Employer.