Regional Resident Services Director - Build to Rent

Cobalt Recruitment; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading property management firm is seeking an experienced Regional Resident Services Manager to oversee operations across a portfolio of high-quality residential Build to Rent communities in England. In this role, you will lead and develop high-performing teams, ensure compliance with safety regulations, and drive improvements in resident service standards. Candidates should have experience in residential property management, strong leadership abilities, and excellent communication skills. A proactive mindset focused on continuous improvement is essential.

Qualifications

• Experience in residential property management or hospitality operations.
• Strong leadership ability in managing and developing teams.
• Knowledge of operational, financial, and compliance management.

Responsibilities

• Lead and develop Resident Services teams across multiple sites.
• Oversee building compliance, health & safety, and statutory requirements.
• Guide onsite teams to deliver outstanding resident service standards.

Skills

Residential property management

Leadership

Customer service

Financial management

Compliance management

Microsoft Office

Property management systems

Stakeholder management

Job description

A leading property management firm is seeking an experienced Regional Resident Services Manager to oversee operations across a portfolio of high-quality residential Build to Rent communities in England. In this role, you will lead and develop high-performing teams, ensure compliance with safety regulations, and drive improvements in resident service standards. Candidates should have experience in residential property management, strong leadership abilities, and excellent communication skills. A proactive mindset focused on continuous improvement is essential.