Regional Private Client Manager – Scotland

Howden; City of Edinburgh; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Howden is seeking a Manager to lead the Private Client division in Scotland, guiding the unification of two legacy departments into a single regional Private Client proposition. You will oversee the team across Edinburgh, Glasgow and Perth, ensuring high service standards and compliant practices while driving growth.

You will shape strategic direction, manage key client relationships, and mentor staff to build a high-performing team within a dynamic insurance environment.

Qualifications

• Minimum 7 years’ experience in the insurance market providing specialist advice.
• Professional qualifications: Dip CII, progressing towards ACII.
• ILM Level 3 certified, progressing towards Level 5.
• Strong knowledge of general insurance and regulatory standards.
• Excellent client service, negotiation, and broking skills.
• Proven leadership, team motivation and performance management.
• Strong written and verbal communication; proficient with data analysis.

Responsibilities

• Develop and deliver the team’s business plan under Regional Director guidance.
• Provide motivational leadership to support growth and client happiness.
• Establish renewal strategies with appropriate insurance advice.
• Oversee 3 offices (Edinburgh, Glasgow, Perth) with regular travel.
• Lead team costs, profitability and income growth initiatives.
• Direct recruitment and retention per Group policies.
• Set SMART objectives and conduct regular performance reviews.
• Ensure regulatory compliance and internal policy alignment.
• Identify risks and opportunities; prepare timely reports.
• Promote learning, mentor colleagues and drive internal development.
• Coordinate cross-office guidelines and innovation sharing.

Skills

Leadership

Insurance knowledge

Client relationships

Data analysis

Regulatory compliance

Education

Dip CII

ACII (in progress)

ILM Level 3

Tools

Excel

Broking systems

Job description

Howden is seeking a Manager to lead the Private Client division in Scotland, guiding the unification of two legacy departments into a single regional Private Client proposition. You will oversee the team across Edinburgh, Glasgow and Perth, ensuring high service standards and compliant practices while driving growth.

You will shape strategic direction, manage key client relationships, and mentor staff to build a high-performing team within a dynamic insurance environment.