Regional Ops Leader: Growth, People & Performance

Metro Bank; Greater London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading retail bank is seeking an experienced Area Manager to oversee multiple sites in Greater London. The role focuses on empowering store teams to deliver a superior customer experience, analyzing performance metrics, and implementing effective action plans. Candidates must have a proven track record in retail management, strong analytical skills, and the ability to manage budgets effectively. This position offers a competitive salary along with various employee benefits including training opportunities and a discretionary annual bonus.

Benefits

Training and development opportunities

Discretionary annual bonus scheme

Employee discount

Wellbeing initiatives

Qualifications

• Proven experience in a field-based management role, overseeing multiple sites.
• Experience in retail or service industry with operational excellence.
• Strong background in managing and developing retail teams.

Responsibilities

• Empower and coach store teams for customer experience improvements.
• Define action plans to enhance performance and engagement.
• Analyze sales and loss prevention KPIs and drive performance.

Skills

Field-based management

Retail experience

Budget management

Performance management

Analytical skills

Job description

A leading retail bank is seeking an experienced Area Manager to oversee multiple sites in Greater London. The role focuses on empowering store teams to deliver a superior customer experience, analyzing performance metrics, and implementing effective action plans. Candidates must have a proven track record in retail management, strong analytical skills, and the ability to manage budgets effectively. This position offers a competitive salary along with various employee benefits including training opportunities and a discretionary annual bonus.