Regional Operations Manager - Fixed Term

GB Recruitment (England, Scotland, Wales); Basingstoke; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading logistics provider is seeking a Regional Operations Manager to oversee operations in Basingstoke. The successful candidate will leverage KPI data to set targets, ensure workplace safety, and manage financial performance. Essential qualifications include transport management experience and an International CPC. The role includes a full-time, fixed-term contract with generous benefits and a focus on continuous improvement.

Benefits

Business needs car allocation

Discretionary bonus based on performance

Generous pension scheme

Free confidential 24/7 GP consultations

Retail and lifestyle discounts

Qualifications

• Previous Transport and team management experience is essential.
• Able to travel regionally with potential overnight stay.
• Experience within a large item home delivery contract would be desirable.

Responsibilities

• Leverage KPI data to set challenging targets.
• Oversee safety culture and conduct incident investigations.
• Monitor region's financial performance and manage budgets.

Skills

Transport and team management experience

Excellent communication skills

Continuous improvement promotion

Education

International CPC holder

Health and Safety qualification

Job description

Position: Regional Operations Manager
Location: Basingstoke (Regional cover)
Grade: RCS
Shift patterns: Monday‑Friday
Day time hours
Contract Type: 6 month Fixed Term Contract (Full‑Time)

What you’ll do

• Leverage daily, weekly, monthly and annual KPI data to set challenging S.M.A.R.T. targets, continuously measuring performance and refining resource plans to meet evolving operational demands
• Oversee and drive a Safety First culture by conducting rigorous incident investigations, implementing corrective actions, and ensuring full adherence to workplace safety regulations, procedures and the claims process
• Develop and roll out a standardised resource planning framework that guarantees optimal trailer availability, minimises vehicle off‑road time, and consistently meets agreed service levels and deadlines
• Monitor the region's financial performance with precision, managing budgets and controlling costs while collating and analysing contractual KPIs to safeguard profitability and forecast resource requirements
• Instill a continuous improvement mindset among site operations managers and their teams, leading by example to reinforce core cultural behaviours – respect, results, employee engagement and health and safety
• Conduct 1‑2‑1s, performance reviews, mid and end of year reviews with direct reports

What you’ll bring

• Previous Transport and team management experience (at a similar level) is essential
• International CPC holder is essential
• Experience within a large item home delivery contract/customer would be desirable
• Able to travel regionally (with the potential of overnight stay required)
• Ability to promote continuous improvement agendas, working alongside the Operations Excellence team for cost saving initiatives
• Confident with policies and procedures
• Excellent communication skills across all levels of operations – Verbal and written
• Health and Safety qualification would be beneficial

Why join us

• Business needs car will be allocated
• Discretionary bonus based on performance
• Generous pension scheme – 8% employer contribution with 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

Who we are

DHL Supply Chain is the world's leading logistics company, with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. We are committed to creating an inclusive workplace where everyone’s skills and experiences matter, and we proudly support the Armed Forces Covenant.

Interviews are provisionally scheduled to take place during the week commencing 27th October. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent.