Regional Operations Manager

Accomplish Group; Luton; On-site; GBP 56,000 - 65,000; Full time

Job summary

A leading care management organization in Luton is seeking a Regional Operations Manager to oversee multiple supported living sites. This role involves leading a team to ensure high-quality services and maintaining strong relationships with stakeholders. Candidates should have substantial experience in management within care, with a focus on delivering excellence in service and business growth. The position offers a competitive salary and benefits including a car allowance and hybrid working model.

Benefits

Car allowance

Annual leave of 32 days

Ongoing training and development

Pension scheme

Life insurance

Employee assistance program

Staff referral scheme

Qualifications

• Evidence of competence in a Registered Manager role.
• Strong business acumen and commercial awareness.
• Experience providing high quality care.

Responsibilities

• Lead a team of registered managers.
• Ensure delivery of high quality care.
• Develop and sustain partnerships with stakeholders.

Skills

Multi-site management

High quality services delivery

Commercial awareness

Financial management

Professional communication skills

Autonomous work ability

Understanding of compliance

Stakeholder management

Understanding of challenging behaviors

Education

QCF Level 5 in Social Care Management

Degree level qualification

Job description

Regional Operations Manager – Supported Living

Salary: £56,000

Benefits: Car allowance £3,600 per annum

Bonus: 21% Annual Bonus

Hybrid working: A blend of travel and working from home

An exciting opportunity has arisen to join the England Division of Accomplish as Regional Manager. This is a key role in the business, you will be leading a team of registered managers to deliver high quality care and strong performance while making a difference to the lives of some of the most vulnerable people and positively embracing “our values”.

The Regional Manager will have direct accountability for multiple supported living sites across Northampton, Berkshire, Buckinghamshire, and Middlesex to ensure delivery of the best possible outcomes for the people they support. The candidate will do this through effective operational management focusing on ensuring high quality services are delivered and also provide commercial profitability for both the existing business and through new business growth opportunities. You will also create, develop and sustain partnership working relationships with the commissioning authorities and other external agencies, as well as with families and advocates.

To Succeed In This Role

• Experience and evidence of competence in a Registered Manager role and experience of multi-site management
• Total understanding and commitment to our values, standards, policies, procedures, processes, and practices
• Evidence of delivering high quality services
• Strong business acumen, commercial awareness and financial management
• Total understanding of compliance requirements and internal controls
• Passionate, driven and be able to provide evidence of successfully leading and developing teams
• Build and manage internal and external stakeholder / customer relationships
• Able to deliver above budget performance, whilst maintaining high quality standards of care and outcomes for the people we support
• Demonstrate a high level of professionalism and communication skills
• Highly organised with the ability to work autonomously and adapt to changing priorities
• Have a strong background in working with adults who display behaviours that may challenge and a knowledge/evidence of supporting people (with learning disabilities, autism, mental health needs and ABI).
• Professional qualification equivalent to degree level or management qualification (QCF Level 5 in Social Care Management) or working towards this
• Due to the nature of this post, a full UK driving licence is essential as is a willingness to travel across the geographical region or elsewhere as required

Why be a part of Keys Group?

• Salary - up to £56,000 per annum
• Car Allowance - £3,600 per annum paid monthly
• Bonus Scheme - Earn 21% of your salary
• Paid Mileage
• Annual Leave - 32 Days annual leave, inclusive of bank holidays
• Career Progression – We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation
• DBS Check – we cover the cost of your DBS check and subsequent renewals
• Ongoing Training and Development – Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career
• Pension Scheme – start growing that pot for a healthy and happy retirement
• Life Insurance
• Wellbeing Support, Advice and Guidance – via our Employee Assistance Programme
• Staff Referral Scheme – Refer a friend to join Keys Group and split a £500 referral bonus between you
• EPIC Awards – All of our employees are EPIC in our eyes and do some incredible things each and every day
• Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for.

For more information please reach out to [e-mail]