Regional Operations Manager

PSR Solutions; Crawley; On-site; GBP 63,000 - 75,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Regional Operations Manager for West Sussex to oversee multiple residential care homes. You'll lead Service Managers, ensure quality care, and manage commercial performance. The ideal candidate has significant experience in adult social care, knowledge of CQC regulations, and a Level 5 management qualification. This role offers a salary up to £75K plus benefits including a car allowance.

Benefits

Monthly car allowance

Employee ownership with bonuses

Generous holiday allowance

Qualifications

• Proven experience managing multi-site adult social care services.
• Extensive knowledge of CQC regulations.
• Experience in financial accountability and compliance reviews.

Responsibilities

• Lead and mentor Service Managers across multiple sites.
• Oversee commercial performance including occupancy and budget control.
• Champion compliance and continuous quality improvement.

Skills

People management

Communication

Stakeholder engagement

Education

NVQ/QCF Level 5 in Leadership for Health & Social Care

Job description

Regional Operations Manager - West Sussex

Salary: Up to £75K per Annum + Car Allowance

Hours : 37.5 per week

PSR Solutions are delighted to be supporting the UK's largest employee‑owned healthcare provider in their search for a dynamic Regional Operations Manager to oversee multiple residential care homes across West Sussex.

Working closely with the Quality & Compliance teams, this is a fantastic opportunity for an experienced leader in adult and social care services to drive performance, inspire teams, and deliver outstanding care.

Key Responsibilities

• Lead and mentor Service Managers across multiple sites – 6 services in West Sussex, ensuring high‑quality, person‑centred care
• Oversee commercial performance, including occupancy, budgetary control, and agency use
• Champion best practice in compliance, safeguarding, and continuous quality improvement
• Build strong internal and external relationships, fostering community links and new business opportunities
• Role model the organisation's values of wellness, kindness, and happiness

Experience

• Proven experience managing multi‑site adult social care services
• Extensive knowledge of CQC regulations
• Experienced in taking financial accountability and compliance reviews and audits
• Excellent people management, communication, and stakeholder engagement skills
• Relevant management qualification (NVQ/QCF Level 5 in Leadership for Health & Social Care)
• A flexible, proactive approach and full driving licence

Benefits

• Up to £75K + monthly car allowance
• Employee ownership with excellent bonuses
• Generous holiday allowance
• Individualised professional development plans
• Retail & Leisure discounts and 24/7 GP online access
• A great opportunity to join a national organisation, where employees are valued and a supportive and inclusive culture is fostered

Apply now or contact Shaheena @ PSR Solutions Healthcare

(phone number removed)