Regional Leader

Octopus Energy; East Devon; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Uncapped bonus

Mileage scheme

EV salary sacrifice

Job summary

Octopus Energy is seeking a Regional Leader for East Anglia to grow and guide our Norfolk team of ambassadors, combining field presence with coaching to deliver strong customer experiences.

You’ll drive performance using data insights, recruit and develop people, and collaborate with senior leaders while leading from the front in a fast-moving, values-driven culture.

Qualifications

• Experience in face-to-face sales, customer experience or leading people.
• Experience across venues, events, retail or D2D.
• Data-savvy; use insights to improve performance.
• Experience recruiting, developing and getting the best out of people.
• Confidence presenting performance to senior stakeholders.

Responsibilities

• Grow and lead the Norfolk team of ambassadors and their Team Leader.
• Spend ~90% of time at venues coaching and supporting the team.
• Use data and insights to coach the team past targets.
• Be frontline ambassador delivering an exceptional customer experience.
• Collaborate with Divisional Leader and other Regional Leaders to share ideas and lead the team.
• Operate autonomously within targets and best-practice guidelines.

Skills

Face-to-face sales

Customer experience

Leadership & coaching

Venue & events

Data-driven

Recruiting & development

Stakeholder presentation

Commercial mindset

Giving feedback

Resilience

Challenging leadership

Lead from front

Empowerment

Job description

We're making energy fair, clean, and simple for all using technology.

Octopus Energy started with a bold idea: to build Britain’s first truly digital energy supplier. By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain’s largest energy supplier.

Octopus Energy Group is a global energy transition collective. 10 businesses working across 4 continents to tackle energy transformation at nearly every front.

And we constantly push to make energy better. Tirelessly campaigning for fair protections for customers. And building innovative technologies that forge a path to a green energy system.

We’re made up of 10,000+ authentic, committed people working around the world on stuff you’d never expect. We're united by a shared goal: to drive the global green energy revolution. Read our Spotlight series to meet some of the team.

We're looking for a Regional Leader to join our East Anglia Field Sales team.

We’re not here to do field sales the way it’s always been done…At Octopus Energy, we’re building something different.

We're bringing together social engagement, retail, events and face-to-face conversations to create a completely new way of welcoming customers to Octopus. We’re changing the landscape of traditional field marketing and customer facing interactions.

The role will be about more than simply bringing new customers to Octopus. You’ll lead a team responsible for welcoming new customers, switching their energy supply to Octopus, and helping our existing customers discover and adopt our growing range of Low Carbon Tech products.

We're looking for a leader of a totally new concept within field sales who wants to help build it here in the East of England.

What you'll do

• As Regional Leader for East Anglia, you’ll grow, develop and lead our Norfolk team of face-to-face ambassadors and their Team Leader, setting the standard for performance, culture and conduct

• You’ll spend around 90% of your time at venues with your team. You'll be right there in the action: coaching, supporting, and demonstrating what true customer love looks like so every individual can reach their potential

• You know that mind-blowing results don't happen by accident - they come from getting stuck in, nailing the details, and doing the right things consistently. You’ll use data and real insights to coach your team right past their targets

• You’ll be a frontline ambassador for Octopus Energy, ensuring your team delivers an exceptional customer experience while living our culture and values

• You’ll work closely with your Divisional Leader and fellow Regional Leaders to consistently share good ideas, while being confident to challenge upwards as well as lead your team

• You’ll be comfortable operating autonomously within clear targets and best-practice guidelines. You won’t need to be the loudest person in the room, but you will be the most influential

What you'll need

• Experience within face-to-face sales, customer experience or leading and coaching people

• Experience working across venues, events, retail or D2D

• A data-savvy approach, using insight to improve performance

• Experience recruiting, developing and getting the best out of people

• Confidence presenting performance and ideas to senior stakeholders

• A curious, commercial and energetic mindset

• Confidence giving difficult feedback and having honest conversations

• Resilience, especially when things don’t go to plan

• The confidence to challenge upwards and question how things are done

• A leadership style that leads from the front and celebrates other people’s success

• A genuine belief that people perform best when they feel supported, trusted and accountable

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were named the UK's top company to work for in 2025, and we ranked in the top ten in the Sunday Times Best Places to Work 2026. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
• Visit our UK perks hub -Octopus Employee Benefits
• If this sounds like you then we'd love to hear from you, tell us what you care about, why Octopus feels right and most importantly, bring us the real you! Applying for jobs can be a bit scary so have a nose through some of our tips first

P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [e-mail] and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team. If you’d like to know more about how we use your data, you can reach out to us via email at [e-mail]. We’re happy to help!

Alongside the salary we have a great uncapped bonus scheme which rewards all-rounders and doesn’t just focus on sales performance.

We also have a robust mileage scheme as well as Electric Vehicle available through salary sacrifice upon successful completion of probation.