Regional Industrial Site Services Manager

Veolia Environmental Services (Uk) Plc; Brownhills; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading environmental services company in the UK seeks a Regional Manager for Industrial Site Services. The role includes driving operational performance, managing customer relationships, and leading a large team. Successful candidates will have a strong background in Industrial Site Services and a proven track record in customer management. Join us to contribute to ecological transformation and a safer work culture.

Benefits

Access to company pension scheme

Discounts on groceries and retailers

Resources for physical, mental, and financial health

24-hour virtual GP access

One paid day leave for community volunteering

Ongoing training and development opportunities

Qualifications

• In depth knowledge of Industrial Site Services.
• Experience of leading & managing a large workforce.
• Ability to coordinate multiple projects and demands as well as hitting deadlines.
• Proven track record in customer management and engagement.

Responsibilities

• Build strategic customer partnerships to deliver technical solutions.
• Identify innovation opportunities and maximise customer integration.
• Control costs and resources to add customer value.
• Define and execute regional strategy aligned with business goals.
• Champion a people-first culture focused on safety and wellbeing.
• Lead on the ISS Steering Committee and manage Trade Union negotiations.
• Develop customer understanding of Net Zero offering.
• Deliver an ambitious carbon reduction strategy.

Skills

Knowledge of Industrial Site Services

Leadership and management of large workforce

Project coordination

Customer management and engagement

Job description

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. The Regional Manager for Industrial Site Services (ISS) will be accountable for complete operational performance across the region, with safety and compliance as top priorities. This role drives profitable growth by leading customer services, operations, and Health & Safety performance with significant autonomy, while fostering business development, maximising efficiencies, and building a future pipeline of opportunities aligned with financial targets. The Regional Manager sets strategic direction, develops leaders in a fast-paced environment, and drives continuous improvement to meet customer needs. Key responsibilities include ensuring safe systems of work, managing stakeholder relationships, innovating safer and more efficient working methods, and overseeing all financial elements including monthly account reviews, annual budgets, and regional P&L management.

Responsibilities

• Build strategic customer partnerships to deliver lean, industry-leading technical solutions, lead compliant operational bids, and maintain key client relationships positioning Veolia as their trusted expert partner.
• Identify innovation opportunities and maximise customer integration by understanding their business drivers and sector developments.
• Control costs and resources to add customer value and ensure fleet compliance.
• Define and execute regional strategy aligned with business goals, set team objectives, drive engagement, and develop talent through succession planning and career development.
• Champion a people-first culture focused on safety, wellbeing, and innovation while attracting, retaining, and developing top talent from within.
• Lead on the ISS Steering Committee, manage Trade Union negotiations, and build strategic stakeholder relationships to drive organic growth.
• Develop customer understanding of Net Zero offering to support them achieving their goals.
• Deliver an ambitious carbon reduction strategy.

Qualifications

• In depth knowledge of Industrial Site Services.
• Experience of leading & managing a large workforce.
• Ability to coordinate multiple projects and demands as well as hitting deadlines.
• Proven track record in customer management and engagement.

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Benefits

• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential