Regional Head of Luxury Hospitality (Care Homes)

Westgate Healthcare; Borehamwood; On-site; GBP 55,000 - 60,000; Full time

Job summary

A healthcare provider is seeking a Group Head of Hospitality to lead the hospitality standards across care homes in the UK. This role involves managing dining experiences, overseeing housekeeping, and training teams to ensure exceptional service. Candidates should be experienced in premium hospitality and passionate about creating memorable experiences for residents. This is a permanent position with a salary of £55,000 to £60,000 per annum, working Monday to Friday.

Benefits

Stream access to wages before payday

Employee discount schemes

Recognition programs and team events

Free training and professional development

Qualifications

• Experience in premium or luxury hospitality management.
• Ability to manage multi-site environments.
• Passionate about creating memorable guest experiences.

Responsibilities

• Lead luxury hospitality standards across all homes.
• Develop and implement SOPs to drive improvement.
• Train and coach hospitality teams.
• Monitor key performance indicators for hospitality functions.

Skills

Experienced in hospitality management

Skilled in service design

Proactive and organized

Able to inspire teams

Job description

A healthcare provider is seeking a Group Head of Hospitality to lead the hospitality standards across care homes in the UK. This role involves managing dining experiences, overseeing housekeeping, and training teams to ensure exceptional service. Candidates should be experienced in premium hospitality and passionate about creating memorable experiences for residents. This is a permanent position with a salary of £55,000 to £60,000 per annum, working Monday to Friday.