Regional Grounds Maintenance Leader

Ground Control; Scunthorpe; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Performance linked bonus

Pension scheme

Recognition schemes

Online GP service

Life insurance

Subsidised gym membership

Holiday buy scheme

Job summary

Ground Control is seeking a Contract Manager to own and lead regional grounds maintenance operations. You’ll manage multi-site delivery, maintain high client satisfaction and drive continuous improvements across sites.

You’ll operate with autonomy, supported by an experienced network, and travel across your region to uphold safety, quality and on-time service delivery. This role emphasizes leadership, proactive problem solving and strong stakeholder management.

Qualifications

• Proven experience managing grounds maintenance or horticultural contracts (or similar multi-site service delivery environments), with a clear understanding of operational standards, seasonal demands and what "good" looks like on-site
• A confident, organised leader who sets clear expectations, follows through on commitments and takes ownership of regional performance and culture
• Someone who builds trust quickly with clients and teams: credible, communicative and able to handle difficult conversations with fairness and professionalism
• A calm, solutions-focused problem solver who can prioritise, make sound decisions under pressure and tackle issues early before they escalated
• Strong commercial awareness, able to spot extra works opportunities, protect margins and balance quality with efficiency
• High personal standards around safety, quality and service delivery, with the judgement to maintain them even when resources are stretched
• A full UK driving licence, as you'll be travelling across your region to meet clients, support teams and ensure consistent delivery

Responsibilities

• Lead the end-to-end delivery of grounds maintenance services across your region, ensuring each site is well-presented, safe and delivered to the standards expected by our clients.
• Build strong, long-term relationships with customers, acting as their main point of contact and proactively managing expectations, feedback and service improvements.
• Provide clear leadership to DE teams and subcontractors, setting standards, monitoring performance and ensuring work is delivered consistently, efficiently and with pride.
• Plan, organise and prioritise daily and seasonal operations, making sure SLAs are achieved, schedules run smoothly and health and safety requirements are always met.
• Identify opportunities for extra works and service enhancements, using your knowledge of sites and client needs to add value and contribute to regional growth.
• Tackle issues early and maintain strong performance across all contracts, using sound judgement, problem-solving skills and a calm, practical approach to challenges.
• Work closely with Regional Operations Directors, HSQE partners and central support teams to ensure your region runs effectively and clients receive a seamless, reliable service.

Job description

Ground Control is seeking a Contract Manager to own and lead regional grounds maintenance operations. You’ll manage multi-site delivery, maintain high client satisfaction and drive continuous improvements across sites.

You’ll operate with autonomy, supported by an experienced network, and travel across your region to uphold safety, quality and on-time service delivery. This role emphasizes leadership, proactive problem solving and strong stakeholder management.