Regional General Manager

MSI Reproductive Choices; City Of London; On-site; GBP 51,000 - 57,000; Full time

Job summary

A leading reproductive health organization is seeking a Regional General Manager to oversee its Central London region. The role involves leading multidisciplinary teams, ensuring high-quality service delivery, and maintaining compliance with healthcare standards. Ideal candidates will possess strong leadership, communication, and data analysis skills. Competitive salary and various benefits, including a Birthday Bonus and expense reimbursements, are offered.

Benefits

25 days annual leave plus bank holidays

Birthday Bonus: additional day of leave

Expense reimbursement

Employee Assistance Programme

Qualifications

• Proven leadership of dispersed teams and P&L responsibility.
• Experience in client-focused service delivery and performance management.
• A passion for inclusive leadership and service excellence.

Responsibilities

• Lead and inspire multidisciplinary teams across Treatment Centres.
• Ensure compliance with CQC and regulatory standards.
• Drive continuous improvement in client safety and experience.

Skills

Leadership of dispersed teams

Interpersonal skills

Negotiation skills

Communication skills

Data analysis and reporting

Job description

Step into Impact - Become a Regional General Manager at MSI UK, Central London ✨

Are you a seasoned leader driven by purpose and passionate about delivering exceptional healthcare? MSI Reproductive Choices UK is looking for a Regional General Manager to oversee our Central London region, championing safe, sustainable, and high-quality reproductive health services.

This is your opportunity to make a meaningful difference—leading teams, shaping strategy, and ensuring client‑centred care remains at the heart of everything we do.

📍 Location: Central London

⏰ Hours: 37.5 hours, Monday to Friday

📄 Contract type: Permanent

💰 Salary: £51,078.01 – £56,441.20 (depending on experience and skills)

About the Role

As Regional General Manager, you will:

• Lead and inspire multidisciplinary teams across Treatment Centres.
• Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
• Drive continuous improvement in client safety, experience, and operational sustainability.
• Develop and implement strategic plans aligned with organisational goals.
• Champion a culture of inclusion, innovation, and excellence.
• Provide clear, supportive leadership that encourages development, accountability, and innovation.

Key Responsibilities

• A people‑first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
• Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
• Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
• A track record of developing talent, driving performance, and creating a positive workplace culture.
• Recruitment, induction, and training of a full service delivery team including local leadership.

What We’re Looking For

Essential Skills & Experience:

• Proven leadership of dispersed teams and P&L responsibility.
• Strong interpersonal, negotiation, and communication skills.
• Excellent knowledge of compliance, regulatory, and governance frameworks.
• Competence in data analysis, reporting, and using performance metrics to drive improvement.
• Experience in client‑focused service delivery and performance management.
• A passion for inclusive leadership and service excellence.

Desirable:

• Experience in private healthcare or NHS.
• Registered Manager status or equivalent leadership experience.

Why Join MSI?

• Forget about the worry over mileage or travel expenses – we've got you covered! Your expenses are reimbursed quickly, within just 10 days.
• Enjoy (alongside 25 days annual leave plus bank holidays) a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday.
• Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card.
• Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Ready to lead with purpose?

If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you