Regional Digital Experience Leader

Lendlease; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A global leader in real estate is seeking a Digital Experience Manager in Greater London. This role combines operational leadership with strategic management, ensuring that technology services align with business needs. The ideal candidate will lead a high-performing team focused on delivering exceptional customer support and driving continuous improvement in service outcomes. The position offers an array of benefits including a leading pension scheme and health support initiatives.

Benefits

Industry leading pension scheme

Private medical health benefits

25 days annual leave

Qualifications

• Degree or equivalent experience in Business, IT, or Computer Science.
• Experience in technology-related work with senior stakeholders.
• Background in customer service and technology support.

Responsibilities

• Lead a high-performing DX team to deliver consistent, high-quality support.
• Coordinate vendor and procurement activities to support business goals.
• Ensure compliance with IT service management processes.

Skills

Customer service in technology support

Negotiation skills

Structured problem solver

Presentation skills

Education

Degree in Business, Information Technology, or Computer Science

Tools

Microsoft

Job description

A global leader in real estate is seeking a Digital Experience Manager in Greater London. This role combines operational leadership with strategic management, ensuring that technology services align with business needs. The ideal candidate will lead a high-performing team focused on delivering exceptional customer support and driving continuous improvement in service outcomes. The position offers an array of benefits including a leading pension scheme and health support initiatives.