Regional Department Delivery Coordinator

NFU Mutual; Bristol; Hybrid; GBP 35,000; Part time

Job summary

A leading insurance company in the UK seeks a Regional Department Delivery Co-ordinator to support its leadership team. This part-time hybrid role (26 hours/week) offers flexibility with 80% remote work. The successful candidate will manage complex schedules, coordinate projects, and facilitate communication among stakeholders. Strong organisational skills and experience in administrative support are essential for this dynamic position.

Benefits

Annual bonus (up to 10% of salary)

Contributory pension scheme

25 days annual leave + bank holidays

Access to savings at High Street brands

Health and wellbeing plan

Employee Volunteering

Life Assurance cover of 4 x salary

Employee discounts on insurance policies

Qualifications

• Experience coordinating projects or providing high-quality administrative support.
• Ability to analyse information and identify improvements.
• Confident working with senior leaders and managing multiple priorities.

Responsibilities

• Support regional leadership in delivering business excellence.
• Coordinate and monitor key objectives.
• Manage complex calendars and travel logistics.

Skills

Organisational skills

Communication skills

Project coordination

Business awareness

Attention to detail

Job description

Regional Department Delivery Co-ordinator:

• Support regional leadership in delivering business excellence across our Regional Operations.
• Prioritise and manage communications for the leadership team
• This is a part time (26 hours per week) hybrid role with 80% homeworking options and 20% in Bristol or York after successful training

About the role:

We’re looking for an organised and proactive individual to join our Regional Operations team as a Department Delivery Coordinator on a 12-month fixed term contract, minimum three days a week (26 hours). This is an exciting opportunity to play a pivotal role in supporting the Regional Heads of Department and their leadership team in achieving departmental goals.

In this varied and high‑profile role, you’ll coordinate, monitor and deliver against key objectives, providing first‑class administrative and organisational support for our Senior Management to ensure the smooth running of their department including liaising with stakeholders across the business to align key activities and performance measures.

You will maintain and coordinate complex calendars, ensuring meetings, appointments, and travel logistics are efficiently organised. Anticipate scheduling conflicts and resolve them proactively. You’ll also lead on local projects, supporting governance, documentation, and continuous improvement, while identifying and resolving potential risks to delivery timescales.

As a key point of contact, you’ll prioritise and manage communications for the leadership team, ensuring critical actions are identified and completed. You’ll also help to plan and deliver internal communications across a variety of channels, helping to keep our people informed and engaged.

You’ll prepare and manage documents, reports, and presentations, and track actions arising from key meetings and forums to maintain focus and momentum.

This is a dynamic position offering exposure across multiple areas of the business, ideal for someone who enjoys taking initiative, influencing outcomes, and supporting senior stakeholders in a fast‑paced environment.

About you:

You’ll be an experienced and highly organised coordinator or executive assistant, confident working with senior leaders and managing multiple priorities at once. With strong business awareness and attention to detail, you’ll thrive in a role that demands initiative, discretion, and professionalism.

You’ll have experience coordinating projects or delivering high‑quality administrative support in a business environment, with the ability to analyse information, identify improvements, and support delivery through collaboration and clear communication.

Resilient, proactive, and approachable, you’ll be comfortable influencing others, building credibility quickly, and maintaining effective working relationships across departments and regions.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards:

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• £35,000 (Full Time Equivalent)
• Annual bonus (up to 10% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual:

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK‑based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.