Regional Customer Relationship Manager

HealthJobs4U Ltd; Stockport; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare recruitment firm is seeking a Regional Customer Relationship Manager in Stockport. This role includes managing enquiries, networking to improve occupancy, and supporting local marketing efforts. Ideal candidates will have proven sales experience, preferably in healthcare, be self-motivated, and have a full UK driving licence. Join a supportive team dedicated to high-quality care.

Benefits

Attractive salary with competitive commission

Retail and leisure discounts

Wellbeing support and Best Doctors Service

Opportunities for career development

Qualifications

• Proven sales and marketing experience preferably in healthcare.
• Ability to analyze data on Salesforce or similar CRM application.
• Self-motivated and target-driven with strong interpersonal skills.
• Confident user of Microsoft Office, especially Excel and PowerPoint.
• Full UK driving licence.

Responsibilities

• Manage enquiries to improve occupancy targets.
• Network within the local community to raise the profile of the home.
• Support marketing activities to generate enquiries.
• Identify opportunities to improve sales performance.
• Represent the home in a friendly and professional manner.

Skills

Sales and marketing experience

Ability to analyze data on Salesforce

Self-motivated and target driven

Interpersonal and professional qualities

Microsoft Office proficiency

Job description

Overview

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region.

Rewards Package

• Attritive salary, alongside a competitive commission structure
• Access to a range of retail and leisure discounts
• Access to a range of wellbeing support and Best Doctors Service
• Opportunity to develop within a hugely supportive team

Responsibilities

• Managing enquiries to improve the conversion rates and achieve occupancy targets
• Excellent communication skills.
• Networking within the local community to raise the profile of the home and generate enquiries
• Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
• Identifying opportunities to improve sales and marketing performance

Need To Have

• Have proven sales and marketing experience preferably in healthcare but not essential
• Have the ability to analyse data on Salesforce or similar CRM application
• Be self-motivated and target driven
• Have interpersonal and professional qualities
• Confident user of Microsoft Office (Excel/Powerpoint)
• Full UK driving licence.

Need To Do

• Represent Barchester and our state of the art home in a friendly and professional manner.
• Responsible for all sales activity for the home.
• Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
• Engage with residents and relatives to understand their experience and requirements.
• Respond to sales enquiries.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.