Regional Customer Relations Manager – Care & Community Growth

The Runwood Group; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional care services provider in Nottingham is seeking a Customer Relations Manager to oversee the sale of self-funding beds while ensuring high-quality experiences for clients. The successful candidate will work closely with the marketing team, implement strategies to achieve occupancy targets, and engage with the community. A strong background in sales, exceptional communication skills, and a full driving licence are essential. This role offers comprehensive training and various employee benefits such as paid holidays and a pension scheme.

Benefits

28 days Paid Holiday

Pension Scheme

Blue Light Card discounts

Employee Assistance Scheme

Comprehensive induction and ongoing training

Free DBS Check

Opportunities for career progression

Free on-site parking

Qualifications

• Minimum of 2 years of experience in a similar role, preferably within the care industry.
• A full driving licence and access to a car.
• Ability to establish and nurture relationships with clients and community.

Responsibilities

• Manage sales of self-funding beds to achieve occupancy targets.
• Implement marketing strategies with the marketing team.
• Lead marketing events and community engagement activities.

Skills

Strong background in sales and business development

Exceptional service dedication

Strong communication skills

Relationship building

Job description

A regional care services provider in Nottingham is seeking a Customer Relations Manager to oversee the sale of self-funding beds while ensuring high-quality experiences for clients. The successful candidate will work closely with the marketing team, implement strategies to achieve occupancy targets, and engage with the community. A strong background in sales, exceptional communication skills, and a full driving licence are essential. This role offers comprehensive training and various employee benefits such as paid holidays and a pension scheme.