Regional Care Operations Manager

Rochmills Group; Northampton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading care provider is seeking an experienced Operations Manager to oversee the performance of their care homes in Northampton. You will ensure high standards of care and compliance, while also driving financial performance and staff development. Ideal candidates will have prior experience in care home management and a strong understanding of the UK care sector. This role offers competitive salary and bonuses, alongside further progression opportunities.

Benefits

Competitive salary

Performance-related bonus

Opportunities for progression

Qualifications

• Previous experience in multi-site care home management.
• Deep understanding of the UK care sector and CQC regulations.
• Strong leadership, people management, and interpersonal skills.

Responsibilities

• Oversee performance of care homes ensuring high standards.
• Provide leadership and support to Home Managers.
• Drive continuous improvement in care quality and regulatory compliance.

Skills

Leadership

Interpersonal skills

Commercial awareness

Understanding of CQC regulations

Job description

Hampton Healthcare is one of the leading providers of residential and nursing care for the elderly in the region with Burlington Court, in Northampton, boasting an “Outstanding” CQC rating since 2016 and “Good” across the rest of the Group.

We have a unique opportunity to join our leadership team and make a real positive impact. We pride ourselves on internal and external customer service, prioritising care for our work family as much as our resident family. As a family-run local business operating three well-established and reputable care homes, owing to our success we are undergoing an expansion plan with a fourth home under construction (completion in December 2026) and a fifth in planning stage.

We are looking for a strategic and experienced Operations Manager to join our dynamic team.

Purpose of the Role:

To oversee and enhance the performance of a growing group of care homes, ensuring outstanding care standards, regulatory compliance, strong financial performance, and inspirational leadership across all sites.

• Provide leadership and support to our Home Managers across all sites.
• Ensure the highest standards of care, safety, and well-being for all residents.
• Drive continuous improvement in care quality, staff development, and regulatory compliance (CQC).
• Monitor and improve financial performance and occupancy levels at each home.
• Oversee operational efficiency, staffing, and service delivery.
• Lead strategic development as the group expands to new sites.
• Represent the group in external relationships with local authorities, healthcare professionals, and regulators.
• Maintain and build on the family values that are central to our care philosophy.

The Ideal Candidate Will Have:

• Previous experience in multi-site care home management (e.g. as a Regional or Operations Manager).
• Deep understanding of the UK care sector and CQC regulations.
• Strong leadership, people management, and interpersonal skills.
• A passion for delivering person-centred care.
• Commercial awareness and experience managing budgets and performance KPIs.
• A values-driven approach with the ability to balance quality care with operational efficiency.

What We Offer:

• A rare opportunity to shape the future of a growing care group.
• A collaborative, family-run working culture.
• Competitive salary and performance-related bonus.
• Potential for further progression as the group expands.

If you are interested in this role, please send apply with your CV