Regional Assessor - East Anglia

Kiwa Group; Norwich; Remote; GBP 38,000 - 52,000; Full time

Job summary

NQA, part of the Kiwa UK Group, is seeking a Regional Assessor based in East Anglia to deliver accredited assessments to clients via scheduled site visits. This remote role requires frequent travel across the UK and internationally.

You will assess client management systems against ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018, provide feedback and prepare visit reports while complying with Health & Safety policies.

Qualifications

• Audits/assessments aligned with ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.
• Ability to assess against multiple management standards.
• Technical expertise in the relevant assessment area.
• Demonstrated knowledge of relevant management standards.
• Health and safety background.
• Excellent communication skills.
• Strong interpersonal and report writing skills.
• Excellent IT skills.
• Full UK driving licence.
• Willingness and flexibility to travel nationally and internationally.

Responsibilities

• Deliver accredited assessments meeting set annual targets.
• Assess client management systems for compliance with ISO standards.
• Perform client assessments in a timely manner per visit schedules.
• Provide timely feedback to clients.
• Prepare and submit visit reports with recommendations regarding certificates.
• Ensure assessments and visits comply with NQA's Management System.
• Travel to client sites nationally and internationally.

Skills

ISO audits

Multi-standards assessment

Technical assessment expertise

Management standards knowledge

Health & safety background

Excellent communication

Interpersonal & report writing

IT skills

Full UK driving licence

Willingness to travel

Job description

Job Summary

NQA, part of the Kiwa UK Group, is looking for a Regional Assessor based in East Anglia to deliver accredited assessments to our clients via scheduled site visits. You’ll use your technical and administrative skills, alongside strong customer service, to ensure quality and compliance. This remote role involves frequent travel. NQA provides accredited certification, training and support services to help customers improve processes, performance and products and services. We have issued over 50,000 certificates to clients in over 90 countries resulting in a yearly revenue of around 100 million Euro.

About the role

• Deliver accredited assessments, meeting set annual targets
• Assess client documented management systems to ensure compliance with recognised accreditation standard including ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
• Perform client management system assessments in a timely manner, in line visit schedules
• Provide timely and appropriate feedback to clients
• Prepare and submit visit reports including recommendations regarding the issue and withdrawal of certificates
• Ensure that assessments, surveillance activities and recertification visits comply with the requirements of NQA’s Management System
• Comply with Health and Safety Policy and manage business risks

Do you have what it takes?

Essential Criteria:

• Knowledge and experience of carrying out audits / assessments in line with ISO9001:2015, ISO14001:2015 and ISO45001:2018 requirements
• Ability to assess against more than one management standard
• Technical expertise in relevant assessment area
• Demonstrable knowledge of relevant management standards
• Health & Safety background
• Excellent communication skills
• Proven interpersonal and report writing skills
• Excellent IT skills
• Full UK driving licence
• A willingness and flexibility to travel both nationally and internationally

Desirable skills/experience:

• Successfully passed CQI/IRCA recognised lead auditor course for ISO 9001, ISO 14001 and/or ISO 45001
• Broad knowledge and practical experience of third-party accreditation
• Current IRCA/IEMA Registration

What can you expect from us in return?

• Competitive Salary
• Company Car or car allowance
• Monday–Friday position – due to extensive and varied travel requirements, specific working hours will be discussed at interview stage
• Generous Annual Leave – Starting at 25 days plus Bank Holidays, increased entitlement with length of service
• Home Office Allowance
• Private Medical Insurance
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 3 weeks full pay for paternity leave
• Long service rewards
• Salary Reviews
• Enhanced Pension Contributions
• Life Assurance – 4x your annual salary
• Cycle Loan Scheme
• Electric Power Point Loan
• Free eye tests and contribution towards glasses
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.