Regional Aftersales Manager - Motorcycles (Field)

Honda Motor Europe.; Birmingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading automotive company in Birmingham is seeking an After Sales Area Manager to enhance customer satisfaction and drive part sales objectives. This field-based role requires close collaboration with retailers to implement operational best practices. Candidates should have a strong commercial background in aftersales, excellent negotiation skills, and the ability to work flexibly across regions. A valid driving license is essential for travel within the North/West Region.

Qualifications

• High level of commercial interest to support commercial business.
• Good English skills for international communications.
• Ability to travel within Europe is required.
• Experience in automotive aftersales environment is preferable.

Responsibilities

• Build strong relationships with retailers to drive commercial results.
• Monitor progress against targets and provide guidance.
• Implement measurable improvement plans with retailers.
• Manage Aftersales Development Programme from start to finish.
• Conduct detailed retailer performance analysis and reporting.

Skills

Commercial interest

MS Office skills

English proficiency

Communication and negotiation

Time management

Analytical skills

Flexibility in work prioritization

Travel ability within Europe

Experience in automotive aftersales

Experience in a retailer service environment

Job description

A leading automotive company in Birmingham is seeking an After Sales Area Manager to enhance customer satisfaction and drive part sales objectives. This field-based role requires close collaboration with retailers to implement operational best practices. Candidates should have a strong commercial background in aftersales, excellent negotiation skills, and the ability to work flexibly across regions. A valid driving license is essential for travel within the North/West Region.